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What tests verify requirements?

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      110. How to cause the change?

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      111. What can be used to verify compliance?

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      112. Why do you expend time and effort to implement measurement, for whom?

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      113. Do you effectively measure and reward individual and team performance?

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      114. Are supply costs steady or fluctuating?

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      115. What potential environmental factors impact the Health care systems effort?

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      116. Are the Health care systems benefits worth its costs?

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      117. How is the value delivered by Health care systems being measured?

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      118. How do you aggregate measures across priorities?

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      119. What causes innovation to fail or succeed in your organization?

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      120. Which Health care systems impacts are significant?

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      121. What are your operating costs?

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      122. Are you taking your company in the direction of better and revenue or cheaper and cost?

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      123. What is the root cause(s) of the problem?

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      124. Do you aggressively reward and promote the people who have the biggest impact on creating excellent Health care systems services/products?

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      125. What does your operating model cost?

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      126. Are there competing Health care systems priorities?

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      127. What disadvantage does this cause for the user?

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      128. Did you tackle the cause or the symptom?

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      129. Which measures and indicators matter?

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      130. When a disaster occurs, who gets priority?

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      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Health care systems Index at the beginning of the Self-Assessment.

      CRITERION #4: ANALYZE:

      INTENT: Analyze causes, assumptions and hypotheses.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. Is there an established change management process?

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