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      69. How and when will the baselines be defined?

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      70. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?

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      71. How will the Safe Working Load team and the group measure complete success of Safe Working Load?

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      72. What are the Safe Working Load use cases?

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      73. How will variation in the actual durations of each activity be dealt with to ensure that the expected Safe Working Load results are met?

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      74. Does the team have regular meetings?

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      75. How do you build the right business case?

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      76. Will a Safe Working Load production readiness review be required?

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      77. Is there a critical path to deliver Safe Working Load results?

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      78. Is Safe Working Load required?

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      79. Has a high-level ‘as is’ process map been completed, verified and validated?

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      80. Is there a Safe Working Load management charter, including stakeholder case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan?

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      81. What was the context?

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      82. What is the scope of Safe Working Load?

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      83. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?

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      84. Is the Safe Working Load scope manageable?

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      85. What is the scope of the Safe Working Load effort?

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      86. Have specific policy objectives been defined?

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      87. Has everyone on the team, including the team leaders, been properly trained?

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      88. What are the Safe Working Load tasks and definitions?

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      89. How would you define the culture at your organization, how susceptible is it to Safe Working Load changes?

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      90. What are the core elements of the Safe Working Load business case?

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      91. Is Safe Working Load currently on schedule according to the plan?

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      92. Is the current ‘as is’ process being followed? If not, what are the discrepancies?

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      93. How do you manage scope?

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      94. What information do you gather?

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      95. When is/was the Safe Working Load start date?

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      96. Who are the Safe Working Load improvement team members, including Management Leads and Coaches?

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      97. The political context: who holds power?

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      98. Is the Safe Working Load scope complete and appropriately sized?

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      99. Is there any additional Safe Working Load definition of success?

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      100. Where can you gather more information?

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      101. How often are the team meetings?

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      102. Is Safe Working Load linked to key stakeholder goals and objectives?

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      103. What is in the scope and what is not in scope?

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      104. Are the Safe Working Load requirements complete?

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      105. What is the definition of Safe Working Load excellence?

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      106. How is the team tracking and documenting its work?

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      107. When are meeting minutes sent out? Who is on the distribution list?

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      108. Are there different segments of customers?

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      109. What is in scope?

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      110. What information should you gather?

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      111. What sort of initial information to gather?

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      112. Has your scope been defined?

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      113. Are required metrics defined, what are they?

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      114. Do you have organizational privacy requirements?

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      115. When is the estimated completion date?

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      116. Is the work to date meeting requirements?

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      117. What is out of scope?

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      118. What key stakeholder process output measure(s) does Safe Working Load leverage and how?

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      119. What are the tasks and definitions?

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      120. What baselines are required to be defined and managed?

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      121. Who approved the Safe Working Load scope?

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      122. What scope do you want your strategy to cover?

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      123. Has the Safe Working Load work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?

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      124. How was the ‘as is’ process map developed, reviewed, verified and validated?

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      125. Has a team charter been developed and communicated?

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      126. What are the compelling stakeholder reasons for embarking on Safe Working Load?

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