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      13. What are the requirements for audit information?

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      14. What is the scope?

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      15. How does the Safe Working Load manager ensure against scope creep?

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      16. In what way can you redefine the criteria of choice clients have in your category in your favor?

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      17. Has/have the customer(s) been identified?

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      18. Has the direction changed at all during the course of Safe Working Load? If so, when did it change and why?

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      19. Who is gathering information?

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      20. What constraints exist that might impact the team?

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      21. If substitutes have been appointed, have they been briefed on the Safe Working Load goals and received regular communications as to the progress to date?

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      22. What critical content must be communicated – who, what, when, where, and how?

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      23. How do you manage unclear Safe Working Load requirements?

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      24. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?

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      25. How do you gather requirements?

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      26. Is there a clear Safe Working Load case definition?

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      27. How would you define Safe Working Load leadership?

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      28. What are the rough order estimates on cost savings/opportunities that Safe Working Load brings?

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      29. What are the dynamics of the communication plan?

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      30. Scope of sensitive information?

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      31. What scope to assess?

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      32. What is out-of-scope initially?

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      33. Are audit criteria, scope, frequency and methods defined?

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      34. Have the customer needs been translated into specific, measurable requirements? How?

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      35. What is the context?

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      36. Are roles and responsibilities formally defined?

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      37. What gets examined?

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      38. Is it clearly defined in and to your organization what you do?

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      39. Are all requirements met?

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      40. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?

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      41. Why are you doing Safe Working Load and what is the scope?

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      42. How do you manage changes in Safe Working Load requirements?

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      43. What sources do you use to gather information for a Safe Working Load study?

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      44. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?

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      45. Has a project plan, Gantt chart, or similar been developed/completed?

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      46. What Safe Working Load requirements should be gathered?

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      47. How do you hand over Safe Working Load context?

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      48. How do you keep key subject matter experts in the loop?

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      49. How are consistent Safe Working Load definitions important?

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      50. Is data collected and displayed to better understand customer(s) critical needs and requirements.

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      51. What are the record-keeping requirements of Safe Working Load activities?

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      52. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?

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      53. Are different versions of process maps needed to account for the different types of inputs?

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      54. How do you gather Safe Working Load requirements?

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      55. Are accountability and ownership for Safe Working Load clearly defined?

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      56. What is a worst-case scenario for losses?

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      57. What defines best in class?

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      58. Who is gathering Safe Working Load information?

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      59. Does the scope remain the same?

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      60. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?

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      61. Are the Safe Working Load requirements testable?

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      62. Is special Safe Working Load user knowledge required?

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      63. What happens if Safe Working Load’s scope changes?

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      64. Do you all define Safe Working Load in the same way?

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      65. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?

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      66. Is the scope of Safe Working Load defined?

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      67. What specifically is the problem? Where does it occur? When does it occur? What is its extent?

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      68. Has a Safe Working Load requirement not been met?

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