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Score

      117. Where can you gather more information?

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      118. Is the Open System Environment scope manageable?

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      119. What is the worst case scenario?

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      120. How do you think the partners involved in Open System Environment would have defined success?

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      121. How do you gather the stories?

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      122. Are roles and responsibilities formally defined?

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      123. Are the Open System Environment requirements complete?

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      124. Is the scope of Open System Environment defined?

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      125. Is special Open System Environment user knowledge required?

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      126. What specifically is the problem? Where does it occur? When does it occur? What is its extent?

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      127. What is out of scope?

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      128. When is/was the Open System Environment start date?

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      129. How do you build the right business case?

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      130. What are (control) requirements for Open System Environment Information?

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      131. In what way can you redefine the criteria of choice clients have in your category in your favor?

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      132. What gets examined?

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      133. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?

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      134. Are resources adequate for the scope?

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      135. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?

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      136. Is there a clear Open System Environment case definition?

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      137. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?

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      138. What key stakeholder process output measure(s) does Open System Environment leverage and how?

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      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Open System Environment Index at the beginning of the Self-Assessment.

      CRITERION #3: MEASURE:

      INTENT: Gather the correct data. Measure the current performance and evolution of the situation.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. How do you measure variability?

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      2. How will effects be measured?

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      3. What are the strategic priorities for this year?

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      4. What users will be impacted?

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      5. Do you have any cost Open System Environment limitation requirements?

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      6. What does your operating model cost?

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      7. What does a Test Case verify?

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      8. What disadvantage does this cause for the user?

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      9. What methods are feasible and acceptable to estimate the impact of reforms?

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      10. What are the estimated costs of proposed changes?

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      11. Is there an opportunity to verify requirements?

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      12. Do you have a flow diagram of what happens?

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      13. How are measurements made?

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      14. How is performance measured?

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      15. What are the Open System Environment key cost drivers?

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      16. What is your Open System Environment quality cost segregation study?

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      17. What measurements are being captured?

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      18. How can you reduce costs?

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      19. How is the value delivered by Open System Environment being measured?

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      20. Among the Open System Environment product and service cost to be estimated, which is considered hardest to estimate?

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      21. Was a business case (cost/benefit) developed?

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      22. How do you quantify and qualify impacts?

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      23. Are missed Open System Environment opportunities costing your organization money?

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      24. Do you effectively measure and reward individual and team performance?

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      25. What are the operational costs after Open System Environment deployment?

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      26. Does management have the right priorities among projects?

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      27. Do you verify that corrective actions were taken?

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      28. How will you measure success?

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      29. How are costs allocated?

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      30. What are the costs and benefits?

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      31. What harm might be caused?

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