LITMIR.BIZ

      BEGINNING OF THE

      SELF-ASSESSMENT:

      Table of Contents

      About The Art of Service8

      Included Resources - how to access8

      Purpose of this Self-Assessment10

      How to use the Self-Assessment11

      Open System Environment

      Scorecard Example13

      Open System Environment

      Scorecard14

      BEGINNING OF THE

      SELF-ASSESSMENT:15

      CRITERION #1: RECOGNIZE16

      CRITERION #2: DEFINE:28

      CRITERION #3: MEASURE:44

      CRITERION #4: ANALYZE:59

      CRITERION #5: IMPROVE:75

      CRITERION #6: CONTROL:91

      CRITERION #7: SUSTAIN:104

      Open System Environment and Managing Projects, Criteria for Project Managers:128

      1.0 Initiating Process Group: Open System Environment129

      1.1 Project Charter: Open System Environment131

      1.2 Stakeholder Register: Open System Environment133

      1.3 Stakeholder Analysis Matrix: Open System Environment134

      2.0 Planning Process Group: Open System Environment136

      2.1 Project Management Plan: Open System Environment138

      2.2 Scope Management Plan: Open System Environment140

      2.3 Requirements Management Plan: Open System Environment142

      2.4 Requirements Documentation: Open System Environment144

      2.5 Requirements Traceability Matrix: Open System Environment146

      2.6 Project Scope Statement: Open System Environment148

      2.7 Assumption and Constraint Log: Open System Environment150

      2.8 Work Breakdown Structure: Open System Environment152

      2.9 WBS Dictionary: Open System Environment154

      2.10 Schedule Management Plan: Open System Environment157

      2.11 Activity List: Open System Environment159

      2.12 Activity Attributes: Open System Environment161

      2.13 Milestone List: Open System Environment163

      2.14 Network Diagram: Open System Environment165

      2.15 Activity Resource Requirements: Open System Environment167

      2.16 Resource Breakdown Structure: Open System Environment169

      2.17 Activity Duration Estimates: Open System Environment171

      2.18 Duration Estimating Worksheet: Open System Environment174

      2.19 Project Schedule: Open System Environment176

      2.20 Cost Management Plan: Open System Environment178

      2.21 Activity Cost Estimates: Open System Environment180

      2.22 Cost Estimating Worksheet: Open System Environment182

      2.23 Cost Baseline: Open System Environment184

      2.24 Quality Management Plan: Open System Environment186

      2.25 Quality Metrics: Open System Environment188

      2.26 Process Improvement Plan: Open System Environment190

      2.27 Responsibility Assignment Matrix: Open System Environment192

      2.28 Roles and Responsibilities: Open System Environment194

      2.29 Human Resource Management Plan: Open System Environment196

      2.30 Communications Management Plan: Open System Environment198

      2.31 Risk Management Plan: Open System Environment200

      2.32 Risk Register: Open System Environment202

      2.33 Probability and Impact Assessment: Open System Environment204

      2.34 Probability and Impact Matrix: Open System Environment206

      2.35 Risk Data Sheet: Open System Environment208

      2.36 Procurement Management Plan: Open System Environment210

      2.37 Source Selection Criteria: Open System Environment212

      2.38 Stakeholder Management Plan: Open System Environment214

      2.39 Change Management Plan: Open System Environment216

      3.0 Executing Process Group: Open System Environment218

      3.1 Team Member Status Report: Open System Environment220

      3.2 Change Request: Open System Environment222

      3.3 Change Log: Open System Environment224

      3.4 Decision Log: Open System Environment226

      3.5 Quality Audit: Open System Environment228

      3.6 Team Directory: Open System Environment231

      3.7 Team Operating Agreement: Open System Environment233

      3.8 Team Performance Assessment: Open System Environment235

      3.9 Team Member Performance Assessment: Open System Environment237

      3.10 Issue Log: Open System Environment239

      4.0 Monitoring and Controlling Process Group: Open System Environment241

      4.1 Project Performance Report: Open System Environment243

      4.2 Variance Analysis: Open System Environment245

      4.3 Earned Value Status: Open System Environment247

      4.4 Risk Audit: Open System Environment249

      4.5 Contractor Status Report: Open System Environment251

      4.6 Formal Acceptance: Open System Environment253

      5.0 Closing Process Group: Open System Environment255

      5.1 Procurement Audit: Open System Environment257

      5.2 Contract Close-Out: Open System Environment259

      5.3 Project or Phase Close-Out: Open System Environment261

      5.4 Lessons Learned: Open System Environment263

      Index265

      CRITERION #1: RECOGNIZE