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Score

      119. Have the customer needs been translated into specific, measurable requirements? How?

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      120. Is full participation by members in regularly held team meetings guaranteed?

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      121. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?

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      122. What Community Information Systems requirements should be gathered?

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      123. Are task requirements clearly defined?

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      124. Are approval levels defined for contracts and supplements to contracts?

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      125. Will team members perform Community Information Systems work when assigned and in a timely fashion?

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      126. Have all basic functions of Community Information Systems been defined?

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      127. Is there a Community Information Systems management charter, including stakeholder case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan?

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      128. Has a team charter been developed and communicated?

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      129. Who are the Community Information Systems improvement team members, including Management Leads and Coaches?

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      130. What is a worst-case scenario for losses?

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      131. How do you manage unclear Community Information Systems requirements?

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      132. How was the ‘as is’ process map developed, reviewed, verified and validated?

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      133. How do you hand over Community Information Systems context?

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      134. Is the Community Information Systems scope manageable?

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      135. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?

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      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Community Information Systems Index at the beginning of the Self-Assessment.

      CRITERION #3: MEASURE:

      INTENT: Gather the correct data. Measure the current performance and evolution of the situation.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. What are the types and number of measures to use?

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      2. What are allowable costs?

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      3. Are there any easy-to-implement alternatives to Community Information Systems? Sometimes other solutions are available that do not require the cost implications of a full-blown project?

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      4. How is progress measured?

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      5. How do you measure variability?

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      6. How are measurements made?

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      7. Are there competing Community Information Systems priorities?

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      8. Which measures and indicators matter?

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      9. What does verifying compliance entail?

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      10. What are the costs and benefits?

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      11. Are supply costs steady or fluctuating?

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      12. Which costs should be taken into account?

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      13. Where can you go to verify the info?

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      14. Why do the measurements/indicators matter?

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      15. How is the value delivered by Community Information Systems being measured?

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      16. What are the current costs of the Community Information Systems process?

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      17. Is there an opportunity to verify requirements?

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      18. How do you verify performance?

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      19. What are the operational costs after Community Information Systems deployment?

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      20. Do you have an issue in getting priority?

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      21. What is the total cost related to deploying Community Information Systems, including any consulting or professional services?

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      22. What are the costs?

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      23. How will you measure your Community Information Systems effectiveness?

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      24. Which Community Information Systems impacts are significant?

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      25. How do you verify the authenticity of the data and information used?

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      26. Where is the cost?

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      27. What measurements are possible, practicable and meaningful?

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      28. What are your primary costs, revenues, assets?

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      29. What are hidden Community Information Systems quality costs?

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      30. How are costs allocated?

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      31. What are the uncertainties surrounding estimates of impact?

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      32. What potential environmental factors impact the Community Information Systems effort?

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      33. How will success or failure be measured?

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      34. What details are required of the Community Information Systems

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