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second next page of the Self-Assessment.

      Your completed Analytical Tool Scorecard will give you a clear presentation of which Analytical Tool areas need attention.

      Analytical Tool

      Scorecard Example

      Example of how the finalized Scorecard can look like:

      Analytical Tool

      Scorecard

      Your Scores:

      BEGINNING OF THE

      SELF-ASSESSMENT:

      Table of Contents

      About The Art of Service7

      Included Resources - how to access7

      Purpose of this Self-Assessment9

      How to use the Self-Assessment10

      Analytical Tool

      Scorecard Example12

      Analytical Tool

      Scorecard13

      BEGINNING OF THE

      SELF-ASSESSMENT:14

      CRITERION #1: RECOGNIZE15

      CRITERION #2: DEFINE:26

      CRITERION #3: MEASURE:41

      CRITERION #4: ANALYZE:56

      CRITERION #5: IMPROVE:72

      CRITERION #6: CONTROL:87

      CRITERION #7: SUSTAIN:99

      Analytical Tool and Managing Projects, Criteria for Project Managers:121

      1.0 Initiating Process Group: Analytical Tool122

      1.1 Project Charter: Analytical Tool124

      1.2 Stakeholder Register: Analytical Tool126

      1.3 Stakeholder Analysis Matrix: Analytical Tool127

      2.0 Planning Process Group: Analytical Tool129

      2.1 Project Management Plan: Analytical Tool131

      2.2 Scope Management Plan: Analytical Tool133

      2.3 Requirements Management Plan: Analytical Tool135

      2.4 Requirements Documentation: Analytical Tool137

      2.5 Requirements Traceability Matrix: Analytical Tool139

      2.6 Project Scope Statement: Analytical Tool141

      2.7 Assumption and Constraint Log: Analytical Tool143

      2.8 Work Breakdown Structure: Analytical Tool145

      2.9 WBS Dictionary: Analytical Tool147

      2.10 Schedule Management Plan: Analytical Tool149

      2.11 Activity List: Analytical Tool151

      2.12 Activity Attributes: Analytical Tool153

      2.13 Milestone List: Analytical Tool155

      2.14 Network Diagram: Analytical Tool157

      2.15 Activity Resource Requirements: Analytical Tool159

      2.16 Resource Breakdown Structure: Analytical Tool161

      2.17 Activity Duration Estimates: Analytical Tool163

      2.18 Duration Estimating Worksheet: Analytical Tool165

      2.19 Project Schedule: Analytical Tool167

      2.20 Cost Management Plan: Analytical Tool169

      2.21 Activity Cost Estimates: Analytical Tool171

      2.22 Cost Estimating Worksheet: Analytical Tool173

      2.23 Cost Baseline: Analytical Tool175

      2.24 Quality Management Plan: Analytical Tool177

      2.25 Quality Metrics: Analytical Tool179

      2.26 Process Improvement Plan: Analytical Tool181

      2.27 Responsibility Assignment Matrix: Analytical Tool183

      2.28 Roles and Responsibilities: Analytical Tool185

      2.29 Human Resource Management Plan: Analytical Tool187

      2.30 Communications Management Plan: Analytical Tool189

      2.31 Risk Management Plan: Analytical Tool191

      2.32 Risk Register: Analytical Tool193

      2.33 Probability and Impact Assessment: Analytical Tool195

      2.34 Probability and Impact Matrix: Analytical Tool197

      2.35 Risk Data Sheet: Analytical Tool199

      2.36 Procurement Management Plan: Analytical Tool201

      2.37 Source Selection Criteria: Analytical Tool203

      2.38 Stakeholder Management Plan: Analytical Tool205

      2.39 Change Management Plan: Analytical Tool207

      3.0 Executing Process Group: Analytical Tool209

      3.1 Team Member Status Report: Analytical Tool211

      3.2 Change Request: Analytical Tool213

      3.3 Change Log: Analytical Tool215

      3.4 Decision Log: Analytical Tool217

      3.5 Quality Audit: Analytical Tool219

      3.6 Team Directory: Analytical Tool222

      3.7 Team Operating Agreement: Analytical Tool224

      3.8 Team Performance Assessment: Analytical Tool226

      3.9 Team Member Performance Assessment: Analytical Tool228

      3.10 Issue Log: Analytical Tool230

      4.0 Monitoring and Controlling Process Group: Analytical Tool232

      4.1 Project Performance Report: Analytical Tool234

      4.2 Variance Analysis: Analytical Tool236

      4.3 Earned Value Status: Analytical Tool238

      4.4 Risk Audit: Analytical Tool240

      4.5 Contractor Status Report: Analytical Tool242

      4.6 Formal Acceptance: Analytical Tool244

      5.0 Closing Process Group: Analytical Tool246

      5.1 Procurement Audit: Analytical Tool248

      5.2 Contract Close-Out: Analytical Tool250

      5.3 Project or Phase Close-Out: Analytical Tool252

      5.4 Lessons Learned: Analytical Tool254

      Index256

      CRITERION #1: RECOGNIZE

      INTENT: Be aware of the need for change. Recognize that there is an unfavorable variation, problem or symptom.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. How do you recognize an objection?

      <--- Score

      2. What do employees need in the short term?

      <--- Score

      3. Do you have/need 24-hour access to key personnel?

      <--- Score

      4. What Analytical tool events should you attend?

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