LITMIR.BIZ

      BEGINNING OF THE

      SELF-ASSESSMENT:

      Table of Contents

      About The Art of Service7

      Included Resources - how to access7

      Purpose of this Self-Assessment9

      How to use the Self-Assessment10

      Managed Health Care

      Scorecard Example12

      Managed Health Care

      Scorecard13

      BEGINNING OF THE

      SELF-ASSESSMENT:14

      CRITERION #1: RECOGNIZE15

      CRITERION #2: DEFINE:27

      CRITERION #3: MEASURE:43

      CRITERION #4: ANALYZE:57

      CRITERION #5: IMPROVE:73

      CRITERION #6: CONTROL:89

      CRITERION #7: SUSTAIN:101

      Managed Health Care and Managing Projects, Criteria for Project Managers:126

      1.0 Initiating Process Group: Managed Health Care127

      1.1 Project Charter: Managed Health Care129

      1.2 Stakeholder Register: Managed Health Care131

      1.3 Stakeholder Analysis Matrix: Managed Health Care132

      2.0 Planning Process Group: Managed Health Care134

      2.1 Project Management Plan: Managed Health Care136

      2.2 Scope Management Plan: Managed Health Care138

      2.3 Requirements Management Plan: Managed Health Care140

      2.4 Requirements Documentation: Managed Health Care142

      2.5 Requirements Traceability Matrix: Managed Health Care144

      2.6 Project Scope Statement: Managed Health Care146

      2.7 Assumption and Constraint Log: Managed Health Care148

      2.8 Work Breakdown Structure: Managed Health Care150

      2.9 WBS Dictionary: Managed Health Care152

      2.10 Schedule Management Plan: Managed Health Care155

      2.11 Activity List: Managed Health Care157

      2.12 Activity Attributes: Managed Health Care159

      2.13 Milestone List: Managed Health Care161

      2.14 Network Diagram: Managed Health Care163

      2.15 Activity Resource Requirements: Managed Health Care165

      2.16 Resource Breakdown Structure: Managed Health Care166

      2.17 Activity Duration Estimates: Managed Health Care168

      2.18 Duration Estimating Worksheet: Managed Health Care170

      2.19 Project Schedule: Managed Health Care172

      2.20 Cost Management Plan: Managed Health Care174

      2.21 Activity Cost Estimates: Managed Health Care176

      2.22 Cost Estimating Worksheet: Managed Health Care178

      2.23 Cost Baseline: Managed Health Care180

      2.24 Quality Management Plan: Managed Health Care182

      2.25 Quality Metrics: Managed Health Care184

      2.26 Process Improvement Plan: Managed Health Care186

      2.27 Responsibility Assignment Matrix: Managed Health Care188

      2.28 Roles and Responsibilities: Managed Health Care190

      2.29 Human Resource Management Plan: Managed Health Care192

      2.30 Communications Management Plan: Managed Health Care194

      2.31 Risk Management Plan: Managed Health Care196

      2.32 Risk Register: Managed Health Care198

      2.33 Probability and Impact Assessment: Managed Health Care200

      2.34 Probability and Impact Matrix: Managed Health Care202

      2.35 Risk Data Sheet: Managed Health Care204

      2.36 Procurement Management Plan: Managed Health Care206

      2.37 Source Selection Criteria: Managed Health Care208

      2.38 Stakeholder Management Plan: Managed Health Care210

      2.39 Change Management Plan: Managed Health Care212

      3.0 Executing Process Group: Managed Health Care214

      3.1 Team Member Status Report: Managed Health Care216

      3.2 Change Request: Managed Health Care218

      3.3 Change Log: Managed Health Care220

      3.4 Decision Log: Managed Health Care222

      3.5 Quality Audit: Managed Health Care224

      3.6 Team Directory: Managed Health Care227

      3.7 Team Operating Agreement: Managed Health Care229

      3.8 Team Performance Assessment: Managed Health Care231

      3.9 Team Member Performance Assessment: Managed Health Care233

      3.10 Issue Log: Managed Health Care235

      4.0 Monitoring and Controlling Process Group: Managed Health Care237

      4.1 Project Performance Report: Managed Health Care239

      4.2 Variance Analysis: Managed Health Care241

      4.3 Earned Value Status: Managed Health Care243

      4.4 Risk Audit: Managed Health Care245

      4.5 Contractor Status Report: Managed Health Care247

      4.6 Formal Acceptance: Managed Health Care249

      5.0 Closing Process Group: Managed Health Care251

      5.1 Procurement Audit: Managed Health Care253

      5.2 Contract Close-Out: Managed Health Care255

      5.3 Project or Phase Close-Out: Managed Health Care257

      5.4 Lessons Learned: Managed Health Care259

      Index261

      CRITERION #1: RECOGNIZE