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      58. How do you recognize an Organization behavior objection?

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      59. How does it fit into your organizational needs and tasks?

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      60. What is the problem or issue?

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      61. Which information does the Organization behavior business case need to include?

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      62. Who defines the rules in relation to any given issue?

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      63. How do you recognize an objection?

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      64. Will it solve real problems?

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      65. What should be considered when identifying available resources, constraints, and deadlines?

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      66. Who needs to know?

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      67. What do employees need in the short term?

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      68. Where do you need to exercise leadership?

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      69. Are your goals realistic? Do you need to redefine your problem? Perhaps the problem has changed or maybe you have reached your goal and need to set a new one?

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      70. What would happen if Organization behavior weren’t done?

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      71. What is the recognized need?

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      72. Are employees recognized for desired behaviors?

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      73. Will new equipment/products be required to facilitate Organization behavior delivery, for example is new software needed?

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      74. Have you identified your Organization behavior key performance indicators?

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      75. Think about the people you identified for your Organization behavior project and the project responsibilities you would assign to them, what kind of training do you think they would need to perform these responsibilities effectively?

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      76. Did you miss any major Organization behavior issues?

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      77. How do you identify the kinds of information that you will need?

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      78. Why the need?

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      79. Can management personnel recognize the monetary benefit of Organization behavior?

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      80. How are training requirements identified?

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      81. To what extent does each concerned units management team recognize Organization behavior as an effective investment?

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      82. Looking at each person individually – does every one have the qualities which are needed to work in this group?

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      83. Why is this needed?

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      84. Who needs what information?

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      85. How can auditing be a preventative security measure?

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      86. Are there any specific expectations or concerns about the Organization behavior team, Organization behavior itself?

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      87. What else needs to be measured?

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      88. Who needs to know about Organization behavior?

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      89. What training and capacity building actions are needed to implement proposed reforms?

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      90. Which issues are too important to ignore?

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      91. What is the Organization behavior problem definition? What do you need to resolve?

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      92. What resources or support might you need?

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      93. Which needs are not included or involved?

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      94. What vendors make products that address the Organization behavior needs?

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      95. Do you have/need 24-hour access to key personnel?

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      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Organization behavior Index at the beginning of the Self-Assessment.

      CRITERION #2: DEFINE:

      INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. When are meeting minutes sent out? Who is on the distribution list?

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      2. What customer feedback methods were used to solicit their input?

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      3. What Organization behavior services do you require?

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      4. What critical content must be communicated – who, what, when, where, and how?

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      5. Are resources adequate for the scope?

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      6. What baselines are required to be defined and managed?

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      7. Do you have a Organization behavior success story or case study ready to tell and share?

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      8. When is/was the Organization behavior start date?

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      9. Is the Organization behavior scope manageable?

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      10. What key stakeholder process output measure(s) does Organization behavior leverage and how?

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      11. Has a Organization behavior requirement not been met?

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      12. What is the worst case scenario?

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      13. Is the current ‘as is’ process being followed? If not, what are

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