LITMIR.BIZ

      BEGINNING OF THE

      SELF-ASSESSMENT:

      Table of Contents

      About The Art of Service7

      Included Resources - how to access7

      Purpose of this Self-Assessment9

      How to use the Self-Assessment10

      School Health Services

      Scorecard Example12

      School Health Services

      Scorecard13

      BEGINNING OF THE

      SELF-ASSESSMENT:14

      CRITERION #1: RECOGNIZE15

      CRITERION #2: DEFINE:27

      CRITERION #3: MEASURE:43

      CRITERION #4: ANALYZE:58

      CRITERION #5: IMPROVE:74

      CRITERION #6: CONTROL:90

      CRITERION #7: SUSTAIN:102

      School Health Services and Managing Projects, Criteria for Project Managers:126

      1.0 Initiating Process Group: School Health Services127

      1.1 Project Charter: School Health Services129

      1.2 Stakeholder Register: School Health Services131

      1.3 Stakeholder Analysis Matrix: School Health Services132

      2.0 Planning Process Group: School Health Services134

      2.1 Project Management Plan: School Health Services136

      2.2 Scope Management Plan: School Health Services138

      2.3 Requirements Management Plan: School Health Services140

      2.4 Requirements Documentation: School Health Services142

      2.5 Requirements Traceability Matrix: School Health Services144

      2.6 Project Scope Statement: School Health Services146

      2.7 Assumption and Constraint Log: School Health Services148

      2.8 Work Breakdown Structure: School Health Services150

      2.9 WBS Dictionary: School Health Services152

      2.10 Schedule Management Plan: School Health Services154

      2.11 Activity List: School Health Services156

      2.12 Activity Attributes: School Health Services158

      2.13 Milestone List: School Health Services160

      2.14 Network Diagram: School Health Services162

      2.15 Activity Resource Requirements: School Health Services164

      2.16 Resource Breakdown Structure: School Health Services166

      2.17 Activity Duration Estimates: School Health Services168

      2.18 Duration Estimating Worksheet: School Health Services170

      2.19 Project Schedule: School Health Services172

      2.20 Cost Management Plan: School Health Services174

      2.21 Activity Cost Estimates: School Health Services176

      2.22 Cost Estimating Worksheet: School Health Services178

      2.23 Cost Baseline: School Health Services180

      2.24 Quality Management Plan: School Health Services182

      2.25 Quality Metrics: School Health Services184

      2.26 Process Improvement Plan: School Health Services186

      2.27 Responsibility Assignment Matrix: School Health Services188

      2.28 Roles and Responsibilities: School Health Services190

      2.29 Human Resource Management Plan: School Health Services192

      2.30 Communications Management Plan: School Health Services194

      2.31 Risk Management Plan: School Health Services196

      2.32 Risk Register: School Health Services198

      2.33 Probability and Impact Assessment: School Health Services200

      2.34 Probability and Impact Matrix: School Health Services202

      2.35 Risk Data Sheet: School Health Services204

      2.36 Procurement Management Plan: School Health Services206

      2.37 Source Selection Criteria: School Health Services208

      2.38 Stakeholder Management Plan: School Health Services210

      2.39 Change Management Plan: School Health Services212

      3.0 Executing Process Group: School Health Services214

      3.1 Team Member Status Report: School Health Services216

      3.2 Change Request: School Health Services218

      3.3 Change Log: School Health Services220

      3.4 Decision Log: School Health Services222

      3.5 Quality Audit: School Health Services224

      3.6 Team Directory: School Health Services227

      3.7 Team Operating Agreement: School Health Services229

      3.8 Team Performance Assessment: School Health Services231

      3.9 Team Member Performance Assessment: School Health Services233

      3.10 Issue Log: School Health Services235

      4.0 Monitoring and Controlling Process Group: School Health Services237

      4.1 Project Performance Report: School Health Services239

      4.2 Variance Analysis: School Health Services241

      4.3 Earned Value Status: School Health Services243

      4.4 Risk Audit: School Health Services245

      4.5 Contractor Status Report: School Health Services247

      4.6 Formal Acceptance: School Health Services249

      5.0 Closing Process Group: School Health Services251

      5.1 Procurement Audit: School Health Services253

      5.2 Contract Close-Out: School Health Services256

      5.3 Project or Phase Close-Out: School Health Services258

      5.4 Lessons Learned: School Health Services260

      Index262

      CRITERION #1: RECOGNIZE