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tenth. Then transfer to the corresponding spoke in the Private Electronic Market Scorecard on the second next page of the Self-Assessment.

      Your completed Private Electronic Market Scorecard will give you a clear presentation of which Private Electronic Market areas need attention.

      Private Electronic Market

      Scorecard Example

      Example of how the finalized Scorecard can look like:

      Private Electronic Market

      Scorecard

      Your Scores:

      BEGINNING OF THE

      SELF-ASSESSMENT:

      Table of Contents

      About The Art of Service7

      Included Resources - how to access7

      Purpose of this Self-Assessment9

      How to use the Self-Assessment10

      Private Electronic Market

      Scorecard Example12

      Private Electronic Market

      Scorecard13

      BEGINNING OF THE

      SELF-ASSESSMENT:14

      CRITERION #1: RECOGNIZE15

      CRITERION #2: DEFINE:27

      CRITERION #3: MEASURE:44

      CRITERION #4: ANALYZE:59

      CRITERION #5: IMPROVE:75

      CRITERION #6: CONTROL:92

      CRITERION #7: SUSTAIN:104

      Private Electronic Market and Managing Projects, Criteria for Project Managers:129

      1.0 Initiating Process Group: Private Electronic Market130

      1.1 Project Charter: Private Electronic Market132

      1.2 Stakeholder Register: Private Electronic Market134

      1.3 Stakeholder Analysis Matrix: Private Electronic Market135

      2.0 Planning Process Group: Private Electronic Market137

      2.1 Project Management Plan: Private Electronic Market139

      2.2 Scope Management Plan: Private Electronic Market141

      2.3 Requirements Management Plan: Private Electronic Market143

      2.4 Requirements Documentation: Private Electronic Market145

      2.5 Requirements Traceability Matrix: Private Electronic Market147

      2.6 Project Scope Statement: Private Electronic Market149

      2.7 Assumption and Constraint Log: Private Electronic Market151

      2.8 Work Breakdown Structure: Private Electronic Market153

      2.9 WBS Dictionary: Private Electronic Market155

      2.10 Schedule Management Plan: Private Electronic Market158

      2.11 Activity List: Private Electronic Market160

      2.12 Activity Attributes: Private Electronic Market162

      2.13 Milestone List: Private Electronic Market164

      2.14 Network Diagram: Private Electronic Market166

      2.15 Activity Resource Requirements: Private Electronic Market168

      2.16 Resource Breakdown Structure: Private Electronic Market170

      2.17 Activity Duration Estimates: Private Electronic Market172

      2.18 Duration Estimating Worksheet: Private Electronic Market174

      2.19 Project Schedule: Private Electronic Market176

      2.20 Cost Management Plan: Private Electronic Market178

      2.21 Activity Cost Estimates: Private Electronic Market180

      2.22 Cost Estimating Worksheet: Private Electronic Market182

      2.23 Cost Baseline: Private Electronic Market184

      2.24 Quality Management Plan: Private Electronic Market186

      2.25 Quality Metrics: Private Electronic Market188

      2.26 Process Improvement Plan: Private Electronic Market190

      2.27 Responsibility Assignment Matrix: Private Electronic Market192

      2.28 Roles and Responsibilities: Private Electronic Market194

      2.29 Human Resource Management Plan: Private Electronic Market196

      2.30 Communications Management Plan: Private Electronic Market198

      2.31 Risk Management Plan: Private Electronic Market200

      2.32 Risk Register: Private Electronic Market202

      2.33 Probability and Impact Assessment: Private Electronic Market204

      2.34 Probability and Impact Matrix: Private Electronic Market206

      2.35 Risk Data Sheet: Private Electronic Market208

      2.36 Procurement Management Plan: Private Electronic Market210

      2.37 Source Selection Criteria: Private Electronic Market212

      2.38 Stakeholder Management Plan: Private Electronic Market214

      2.39 Change Management Plan: Private Electronic Market216

      3.0 Executing Process Group: Private Electronic Market218

      3.1 Team Member Status Report: Private Electronic Market220

      3.2 Change Request: Private Electronic Market222

      3.3 Change Log: Private Electronic Market224

      3.4 Decision Log: Private Electronic Market226

      3.5 Quality Audit: Private Electronic Market228

      3.6 Team Directory: Private Electronic Market231

      3.7 Team Operating Agreement: Private Electronic Market233

      3.8 Team Performance Assessment: Private Electronic Market235

      3.9 Team Member Performance Assessment: Private Electronic Market237

      3.10 Issue Log: Private Electronic Market239

      4.0 Monitoring and Controlling Process Group: Private Electronic Market241

      4.1 Project Performance Report: Private Electronic Market243

      4.2 Variance Analysis: Private Electronic Market245

      4.3 Earned Value Status: Private Electronic Market247

      4.4 Risk Audit: Private Electronic Market249

      4.5 Contractor Status Report: Private Electronic Market251

      4.6 Formal Acceptance: Private Electronic Market253

      5.0 Closing Process Group: Private Electronic Market255

      5.1 Procurement Audit: Private Electronic Market257

      5.2 Contract Close-Out: Private Electronic Market260

      5.3 Project or Phase Close-Out: Private Electronic Market262

      5.4 Lessons Learned: Private Electronic Market264

      Index266

      CRITERION #1: RECOGNIZE

      INTENT: Be aware of the need for change. Recognize that there is an unfavorable variation, problem or symptom.

      In my belief, the answer to this question is clearly defined:

      5

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