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work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?

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      4. Is the scope of Community health services defined?

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      5. How would you define Community health services leadership?

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      6. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?

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      7. Are audit criteria, scope, frequency and methods defined?

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      8. Is scope creep really all bad news?

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      9. What is a worst-case scenario for losses?

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      10. What are the dynamics of the communication plan?

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      11. Is the work to date meeting requirements?

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      12. How have you defined all Community health services requirements first?

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      13. What are the Community health services tasks and definitions?

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      14. What information do you gather?

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      15. How will variation in the actual durations of each activity be dealt with to ensure that the expected Community health services results are met?

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      16. Does the scope remain the same?

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      17. Is the team equipped with available and reliable resources?

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      18. What Community health services requirements should be gathered?

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      19. Are accountability and ownership for Community health services clearly defined?

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      20. Are different versions of process maps needed to account for the different types of inputs?

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      21. Has a Community health services requirement not been met?

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      22. Is the Community health services scope manageable?

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      23. How do you catch Community health services definition inconsistencies?

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      24. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?

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      25. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?

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      26. What was the context?

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      27. What scope to assess?

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      28. What sources do you use to gather information for a Community health services study?

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      29. What is in scope?

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      30. What defines best in class?

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      31. What are the record-keeping requirements of Community health services activities?

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      32. The political context: who holds power?

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      33. Has the direction changed at all during the course of Community health services? If so, when did it change and why?

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      34. How can the value of Community health services be defined?

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      35. What is the context?

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      36. Is the current ‘as is’ process being followed? If not, what are the discrepancies?

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      37. What intelligence can you gather?

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      38. What are the requirements for audit information?

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      39. What is in the scope and what is not in scope?

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      40. Are required metrics defined, what are they?

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      41. Is Community health services required?

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      42. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?

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      43. Have all of the relationships been defined properly?

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      44. Are customer(s) identified and segmented according to their different needs and requirements?

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      45. What information should you gather?

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      46. Where can you gather more information?

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      47. Are roles and responsibilities formally defined?

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      48. Is full participation by members in regularly held team meetings guaranteed?

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      49. Are there any constraints known that bear on the ability to perform Community health services work? How is the team addressing them?

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      50. Is there a critical path to deliver Community health services results?

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      51. Is there a clear Community health services case definition?

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      52. Has a team charter been developed and communicated?

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      53. Will a Community health services production readiness review be required?

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      54. Are the Community health services requirements testable?

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      55. Has a high-level ‘as is’ process map been completed, verified and validated?

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      56. Why are you doing Community health services and what is the scope?

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      57. What would be the goal or target for a Community health services’s improvement team?

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      58. What critical content must be communicated – who, what, when, where, and how?

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