LITMIR.BIZ

      BEGINNING OF THE

      SELF-ASSESSMENT:

      Table of Contents

      About The Art of Service8

      Included Resources - how to access8

      Purpose of this Self-Assessment10

      How to use the Self-Assessment11

      Community Health Services

      Scorecard Example13

      Community Health Services

      Scorecard14

      BEGINNING OF THE

      SELF-ASSESSMENT:15

      CRITERION #1: RECOGNIZE16

      CRITERION #2: DEFINE:28

      CRITERION #3: MEASURE:44

      CRITERION #4: ANALYZE:58

      CRITERION #5: IMPROVE:74

      CRITERION #6: CONTROL:90

      CRITERION #7: SUSTAIN:103

      Community Health Services and Managing Projects, Criteria for Project Managers:128

      1.0 Initiating Process Group: Community Health Services129

      1.1 Project Charter: Community Health Services131

      1.2 Stakeholder Register: Community Health Services133

      1.3 Stakeholder Analysis Matrix: Community Health Services134

      2.0 Planning Process Group: Community Health Services136

      2.1 Project Management Plan: Community Health Services138

      2.2 Scope Management Plan: Community Health Services140

      2.3 Requirements Management Plan: Community Health Services142

      2.4 Requirements Documentation: Community Health Services144

      2.5 Requirements Traceability Matrix: Community Health Services146

      2.6 Project Scope Statement: Community Health Services148

      2.7 Assumption and Constraint Log: Community Health Services151

      2.8 Work Breakdown Structure: Community Health Services153

      2.9 WBS Dictionary: Community Health Services155

      2.10 Schedule Management Plan: Community Health Services158

      2.11 Activity List: Community Health Services160

      2.12 Activity Attributes: Community Health Services162

      2.13 Milestone List: Community Health Services164

      2.14 Network Diagram: Community Health Services166

      2.15 Activity Resource Requirements: Community Health Services168

      2.16 Resource Breakdown Structure: Community Health Services170

      2.17 Activity Duration Estimates: Community Health Services172

      2.18 Duration Estimating Worksheet: Community Health Services175

      2.19 Project Schedule: Community Health Services177

      2.20 Cost Management Plan: Community Health Services179

      2.21 Activity Cost Estimates: Community Health Services181

      2.22 Cost Estimating Worksheet: Community Health Services183

      2.23 Cost Baseline: Community Health Services185

      2.24 Quality Management Plan: Community Health Services187

      2.25 Quality Metrics: Community Health Services189

      2.26 Process Improvement Plan: Community Health Services191

      2.27 Responsibility Assignment Matrix: Community Health Services193

      2.28 Roles and Responsibilities: Community Health Services195

      2.29 Human Resource Management Plan: Community Health Services197

      2.30 Communications Management Plan: Community Health Services199

      2.31 Risk Management Plan: Community Health Services201

      2.32 Risk Register: Community Health Services203

      2.33 Probability and Impact Assessment: Community Health Services205

      2.34 Probability and Impact Matrix: Community Health Services207

      2.35 Risk Data Sheet: Community Health Services209

      2.36 Procurement Management Plan: Community Health Services211

      2.37 Source Selection Criteria: Community Health Services213

      2.38 Stakeholder Management Plan: Community Health Services215

      2.39 Change Management Plan: Community Health Services217

      3.0 Executing Process Group: Community Health Services219

      3.1 Team Member Status Report: Community Health Services221

      3.2 Change Request: Community Health Services223

      3.3 Change Log: Community Health Services225

      3.4 Decision Log: Community Health Services227

      3.5 Quality Audit: Community Health Services229

      3.6 Team Directory: Community Health Services232

      3.7 Team Operating Agreement: Community Health Services234

      3.8 Team Performance Assessment: Community Health Services236

      3.9 Team Member Performance Assessment: Community Health Services239

      3.10 Issue Log: Community Health Services241

      4.0 Monitoring and Controlling Process Group: Community Health Services243

      4.1 Project Performance Report: Community Health Services245

      4.2 Variance Analysis: Community Health Services247

      4.3 Earned Value Status: Community Health Services249

      4.4 Risk Audit: Community Health Services251

      4.5 Contractor Status Report: Community Health Services253

      4.6 Formal Acceptance: Community Health Services255

      5.0 Closing Process Group: Community Health Services257

      5.1 Procurement Audit: Community Health Services259

      5.2 Contract Close-Out: Community Health Services261

      5.3 Project or Phase Close-Out: Community Health Services263

      5.4 Lessons Learned: Community Health Services265

      Index267

      CRITERION #1: RECOGNIZE