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transfer to the corresponding spoke in the Electronic System Level Scorecard on the second next page of the Self-Assessment.

      Your completed Electronic System Level Scorecard will give you a clear presentation of which Electronic System Level areas need attention.

      Electronic System Level

      Scorecard Example

      Example of how the finalized Scorecard can look like:

      Electronic System Level

      Scorecard

      Your Scores:

      BEGINNING OF THE

      SELF-ASSESSMENT:

      Table of Contents

      About The Art of Service7

      Included Resources - how to access7

      Purpose of this Self-Assessment9

      How to use the Self-Assessment10

      Electronic System Level

      Scorecard Example12

      Electronic System Level

      Scorecard13

      BEGINNING OF THE

      SELF-ASSESSMENT:14

      CRITERION #1: RECOGNIZE15

      CRITERION #2: DEFINE:27

      CRITERION #3: MEASURE:43

      CRITERION #4: ANALYZE:58

      CRITERION #5: IMPROVE:74

      CRITERION #6: CONTROL:90

      CRITERION #7: SUSTAIN:103

      Electronic System Level and Managing Projects, Criteria for Project Managers:128

      1.0 Initiating Process Group: Electronic System Level129

      1.1 Project Charter: Electronic System Level131

      1.2 Stakeholder Register: Electronic System Level133

      1.3 Stakeholder Analysis Matrix: Electronic System Level134

      2.0 Planning Process Group: Electronic System Level136

      2.1 Project Management Plan: Electronic System Level138

      2.2 Scope Management Plan: Electronic System Level140

      2.3 Requirements Management Plan: Electronic System Level142

      2.4 Requirements Documentation: Electronic System Level144

      2.5 Requirements Traceability Matrix: Electronic System Level146

      2.6 Project Scope Statement: Electronic System Level148

      2.7 Assumption and Constraint Log: Electronic System Level150

      2.8 Work Breakdown Structure: Electronic System Level152

      2.9 WBS Dictionary: Electronic System Level154

      2.10 Schedule Management Plan: Electronic System Level157

      2.11 Activity List: Electronic System Level159

      2.12 Activity Attributes: Electronic System Level161

      2.13 Milestone List: Electronic System Level163

      2.14 Network Diagram: Electronic System Level165

      2.15 Activity Resource Requirements: Electronic System Level167

      2.16 Resource Breakdown Structure: Electronic System Level169

      2.17 Activity Duration Estimates: Electronic System Level171

      2.18 Duration Estimating Worksheet: Electronic System Level173

      2.19 Project Schedule: Electronic System Level175

      2.20 Cost Management Plan: Electronic System Level177

      2.21 Activity Cost Estimates: Electronic System Level179

      2.22 Cost Estimating Worksheet: Electronic System Level181

      2.23 Cost Baseline: Electronic System Level183

      2.24 Quality Management Plan: Electronic System Level185

      2.25 Quality Metrics: Electronic System Level187

      2.26 Process Improvement Plan: Electronic System Level189

      2.27 Responsibility Assignment Matrix: Electronic System Level191

      2.28 Roles and Responsibilities: Electronic System Level193

      2.29 Human Resource Management Plan: Electronic System Level195

      2.30 Communications Management Plan: Electronic System Level197

      2.31 Risk Management Plan: Electronic System Level199

      2.32 Risk Register: Electronic System Level201

      2.33 Probability and Impact Assessment: Electronic System Level203

      2.34 Probability and Impact Matrix: Electronic System Level205

      2.35 Risk Data Sheet: Electronic System Level207

      2.36 Procurement Management Plan: Electronic System Level209

      2.37 Source Selection Criteria: Electronic System Level211

      2.38 Stakeholder Management Plan: Electronic System Level213

      2.39 Change Management Plan: Electronic System Level215

      3.0 Executing Process Group: Electronic System Level217

      3.1 Team Member Status Report: Electronic System Level219

      3.2 Change Request: Electronic System Level221

      3.3 Change Log: Electronic System Level223

      3.4 Decision Log: Electronic System Level225

      3.5 Quality Audit: Electronic System Level227

      3.6 Team Directory: Electronic System Level230

      3.7 Team Operating Agreement: Electronic System Level232

      3.8 Team Performance Assessment: Electronic System Level234

      3.9 Team Member Performance Assessment: Electronic System Level236

      3.10 Issue Log: Electronic System Level238

      4.0 Monitoring and Controlling Process Group: Electronic System Level240

      4.1 Project Performance Report: Electronic System Level242

      4.2 Variance Analysis: Electronic System Level244

      4.3 Earned Value Status: Electronic System Level246

      4.4 Risk Audit: Electronic System Level248

      4.5 Contractor Status Report: Electronic System Level250

      4.6 Formal Acceptance: Electronic System Level252

      5.0 Closing Process Group: Electronic System Level254

      5.1 Procurement Audit: Electronic System Level256

      5.2 Contract Close-Out: Electronic System Level258

      5.3 Project or Phase Close-Out: Electronic System Level260

      5.4 Lessons Learned: Electronic System Level262

      Index264

      CRITERION #1: RECOGNIZE

      INTENT: Be aware of the need for change. Recognize that there is an unfavorable variation, problem or symptom.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2

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