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      BEGINNING OF THE

      SELF-ASSESSMENT:

      Table of Contents

      About The Art of Service8

      Included Resources - how to access8

      Purpose of this Self-Assessment10

      How to use the Self-Assessment11

      Automation Management

      Scorecard Example13

      Automation Management

      Scorecard14

      BEGINNING OF THE

      SELF-ASSESSMENT:15

      CRITERION #1: RECOGNIZE16

      CRITERION #2: DEFINE:28

      CRITERION #3: MEASURE:45

      CRITERION #4: ANALYZE:60

      CRITERION #5: IMPROVE:77

      CRITERION #6: CONTROL:93

      CRITERION #7: SUSTAIN:106

      Automation Management and Managing Projects, Criteria for Project Managers:131

      1.0 Initiating Process Group: Automation Management132

      1.1 Project Charter: Automation Management134

      1.2 Stakeholder Register: Automation Management136

      1.3 Stakeholder Analysis Matrix: Automation Management137

      2.0 Planning Process Group: Automation Management139

      2.1 Project Management Plan: Automation Management142

      2.2 Scope Management Plan: Automation Management144

      2.3 Requirements Management Plan: Automation Management146

      2.4 Requirements Documentation: Automation Management148

      2.5 Requirements Traceability Matrix: Automation Management150

      2.6 Project Scope Statement: Automation Management152

      2.7 Assumption and Constraint Log: Automation Management154

      2.8 Work Breakdown Structure: Automation Management156

      2.9 WBS Dictionary: Automation Management158

      2.10 Schedule Management Plan: Automation Management161

      2.11 Activity List: Automation Management163

      2.12 Activity Attributes: Automation Management165

      2.13 Milestone List: Automation Management167

      2.14 Network Diagram: Automation Management169

      2.15 Activity Resource Requirements: Automation Management171

      2.16 Resource Breakdown Structure: Automation Management172

      2.17 Activity Duration Estimates: Automation Management174

      2.18 Duration Estimating Worksheet: Automation Management176

      2.19 Project Schedule: Automation Management178

      2.20 Cost Management Plan: Automation Management180

      2.21 Activity Cost Estimates: Automation Management182

      2.22 Cost Estimating Worksheet: Automation Management184

      2.23 Cost Baseline: Automation Management186

      2.24 Quality Management Plan: Automation Management188

      2.25 Quality Metrics: Automation Management190

      2.26 Process Improvement Plan: Automation Management192

      2.27 Responsibility Assignment Matrix: Automation Management194

      2.28 Roles and Responsibilities: Automation Management196

      2.29 Human Resource Management Plan: Automation Management198

      2.30 Communications Management Plan: Automation Management200

      2.31 Risk Management Plan: Automation Management202

      2.32 Risk Register: Automation Management204

      2.33 Probability and Impact Assessment: Automation Management206

      2.34 Probability and Impact Matrix: Automation Management208

      2.35 Risk Data Sheet: Automation Management210

      2.36 Procurement Management Plan: Automation Management212

      2.37 Source Selection Criteria: Automation Management214

      2.38 Stakeholder Management Plan: Automation Management216

      2.39 Change Management Plan: Automation Management218

      3.0 Executing Process Group: Automation Management220

      3.1 Team Member Status Report: Automation Management222

      3.2 Change Request: Automation Management224

      3.3 Change Log: Automation Management226

      3.4 Decision Log: Automation Management228

      3.5 Quality Audit: Automation Management230

      3.6 Team Directory: Automation Management233

      3.7 Team Operating Agreement: Automation Management235

      3.8 Team Performance Assessment: Automation Management237

      3.9 Team Member Performance Assessment: Automation Management240

      3.10 Issue Log: Automation Management242

      4.0 Monitoring and Controlling Process Group: Automation Management244

      4.1 Project Performance Report: Automation Management246

      4.2 Variance Analysis: Automation Management248

      4.3 Earned Value Status: Automation Management250

      4.4 Risk Audit: Automation Management252

      4.5 Contractor Status Report: Automation Management254

      4.6 Formal Acceptance: Automation Management256

      5.0 Closing Process Group: Automation Management258

      5.1 Procurement Audit: Automation Management260

      5.2 Contract Close-Out: Automation Management262

      5.3 Project or Phase Close-Out: Automation Management264

      5.4 Lessons Learned: Automation Management266

      Index268

      CRITERION #1: RECOGNIZE