LITMIR.BIZ

      BEGINNING OF THE

      SELF-ASSESSMENT:

      Table of Contents

      About The Art of Service7

      Included Resources - how to access7

      Purpose of this Self-Assessment9

      How to use the Self-Assessment10

      Public Health Services

      Scorecard Example12

      Public Health Services

      Scorecard13

      BEGINNING OF THE

      SELF-ASSESSMENT:14

      CRITERION #1: RECOGNIZE15

      CRITERION #2: DEFINE:26

      CRITERION #3: MEASURE:42

      CRITERION #4: ANALYZE:57

      CRITERION #5: IMPROVE:73

      CRITERION #6: CONTROL:89

      CRITERION #7: SUSTAIN:102

      Public Health Services and Managing Projects, Criteria for Project Managers:127

      1.0 Initiating Process Group: Public Health Services128

      1.1 Project Charter: Public Health Services130

      1.2 Stakeholder Register: Public Health Services132

      1.3 Stakeholder Analysis Matrix: Public Health Services133

      2.0 Planning Process Group: Public Health Services135

      2.1 Project Management Plan: Public Health Services137

      2.2 Scope Management Plan: Public Health Services139

      2.3 Requirements Management Plan: Public Health Services141

      2.4 Requirements Documentation: Public Health Services143

      2.5 Requirements Traceability Matrix: Public Health Services145

      2.6 Project Scope Statement: Public Health Services147

      2.7 Assumption and Constraint Log: Public Health Services149

      2.8 Work Breakdown Structure: Public Health Services151

      2.9 WBS Dictionary: Public Health Services153

      2.10 Schedule Management Plan: Public Health Services156

      2.11 Activity List: Public Health Services158

      2.12 Activity Attributes: Public Health Services160

      2.13 Milestone List: Public Health Services162

      2.14 Network Diagram: Public Health Services164

      2.15 Activity Resource Requirements: Public Health Services166

      2.16 Resource Breakdown Structure: Public Health Services168

      2.17 Activity Duration Estimates: Public Health Services170

      2.18 Duration Estimating Worksheet: Public Health Services172

      2.19 Project Schedule: Public Health Services174

      2.20 Cost Management Plan: Public Health Services176

      2.21 Activity Cost Estimates: Public Health Services178

      2.22 Cost Estimating Worksheet: Public Health Services180

      2.23 Cost Baseline: Public Health Services182

      2.24 Quality Management Plan: Public Health Services184

      2.25 Quality Metrics: Public Health Services186

      2.26 Process Improvement Plan: Public Health Services188

      2.27 Responsibility Assignment Matrix: Public Health Services190

      2.28 Roles and Responsibilities: Public Health Services192

      2.29 Human Resource Management Plan: Public Health Services194

      2.30 Communications Management Plan: Public Health Services196

      2.31 Risk Management Plan: Public Health Services198

      2.32 Risk Register: Public Health Services200

      2.33 Probability and Impact Assessment: Public Health Services202

      2.34 Probability and Impact Matrix: Public Health Services204

      2.35 Risk Data Sheet: Public Health Services206

      2.36 Procurement Management Plan: Public Health Services208

      2.37 Source Selection Criteria: Public Health Services210

      2.38 Stakeholder Management Plan: Public Health Services212

      2.39 Change Management Plan: Public Health Services214

      3.0 Executing Process Group: Public Health Services216

      3.1 Team Member Status Report: Public Health Services218

      3.2 Change Request: Public Health Services220

      3.3 Change Log: Public Health Services222

      3.4 Decision Log: Public Health Services224

      3.5 Quality Audit: Public Health Services226

      3.6 Team Directory: Public Health Services229

      3.7 Team Operating Agreement: Public Health Services231

      3.8 Team Performance Assessment: Public Health Services233

      3.9 Team Member Performance Assessment: Public Health Services235

      3.10 Issue Log: Public Health Services237

      4.0 Monitoring and Controlling Process Group: Public Health Services239

      4.1 Project Performance Report: Public Health Services241

      4.2 Variance Analysis: Public Health Services243

      4.3 Earned Value Status: Public Health Services245

      4.4 Risk Audit: Public Health Services247

      4.5 Contractor Status Report: Public Health Services249

      4.6 Formal Acceptance: Public Health Services251

      5.0 Closing Process Group: Public Health Services253

      5.1 Procurement Audit: Public Health Services255

      5.2 Contract Close-Out: Public Health Services258

      5.3 Project or Phase Close-Out: Public Health Services260

      5.4 Lessons Learned: Public Health Services262

      Index264

      CRITERION #1: RECOGNIZE