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tenth. Then transfer to the corresponding spoke in the Adobe Certified Associate Scorecard on the second next page of the Self-Assessment.

      Your completed Adobe Certified Associate Scorecard will give you a clear presentation of which Adobe Certified Associate areas need attention.

      Adobe Certified Associate

      Scorecard Example

      Example of how the finalized Scorecard can look like:

      Adobe Certified Associate

      Scorecard

      Your Scores:

      BEGINNING OF THE

      SELF-ASSESSMENT:

      Table of Contents

      About The Art of Service8

      Included Resources - how to access8

      Purpose of this Self-Assessment10

      How to use the Self-Assessment11

      Adobe Certified Associate

      Scorecard Example13

      Adobe Certified Associate

      Scorecard14

      BEGINNING OF THE

      SELF-ASSESSMENT:15

      CRITERION #1: RECOGNIZE16

      CRITERION #2: DEFINE:28

      CRITERION #3: MEASURE:44

      CRITERION #4: ANALYZE:59

      CRITERION #5: IMPROVE:75

      CRITERION #6: CONTROL:91

      CRITERION #7: SUSTAIN:104

      Adobe Certified Associate and Managing Projects, Criteria for Project Managers:129

      1.0 Initiating Process Group: Adobe Certified Associate130

      1.1 Project Charter: Adobe Certified Associate132

      1.2 Stakeholder Register: Adobe Certified Associate134

      1.3 Stakeholder Analysis Matrix: Adobe Certified Associate135

      2.0 Planning Process Group: Adobe Certified Associate137

      2.1 Project Management Plan: Adobe Certified Associate139

      2.2 Scope Management Plan: Adobe Certified Associate141

      2.3 Requirements Management Plan: Adobe Certified Associate143

      2.4 Requirements Documentation: Adobe Certified Associate145

      2.5 Requirements Traceability Matrix: Adobe Certified Associate147

      2.6 Project Scope Statement: Adobe Certified Associate149

      2.7 Assumption and Constraint Log: Adobe Certified Associate151

      2.8 Work Breakdown Structure: Adobe Certified Associate153

      2.9 WBS Dictionary: Adobe Certified Associate155

      2.10 Schedule Management Plan: Adobe Certified Associate158

      2.11 Activity List: Adobe Certified Associate160

      2.12 Activity Attributes: Adobe Certified Associate162

      2.13 Milestone List: Adobe Certified Associate164

      2.14 Network Diagram: Adobe Certified Associate166

      2.15 Activity Resource Requirements: Adobe Certified Associate168

      2.16 Resource Breakdown Structure: Adobe Certified Associate170

      2.17 Activity Duration Estimates: Adobe Certified Associate172

      2.18 Duration Estimating Worksheet: Adobe Certified Associate174

      2.19 Project Schedule: Adobe Certified Associate176

      2.20 Cost Management Plan: Adobe Certified Associate178

      2.21 Activity Cost Estimates: Adobe Certified Associate180

      2.22 Cost Estimating Worksheet: Adobe Certified Associate182

      2.23 Cost Baseline: Adobe Certified Associate184

      2.24 Quality Management Plan: Adobe Certified Associate186

      2.25 Quality Metrics: Adobe Certified Associate188

      2.26 Process Improvement Plan: Adobe Certified Associate190

      2.27 Responsibility Assignment Matrix: Adobe Certified Associate192

      2.28 Roles and Responsibilities: Adobe Certified Associate194

      2.29 Human Resource Management Plan: Adobe Certified Associate196

      2.30 Communications Management Plan: Adobe Certified Associate198

      2.31 Risk Management Plan: Adobe Certified Associate200

      2.32 Risk Register: Adobe Certified Associate202

      2.33 Probability and Impact Assessment: Adobe Certified Associate204

      2.34 Probability and Impact Matrix: Adobe Certified Associate206

      2.35 Risk Data Sheet: Adobe Certified Associate208

      2.36 Procurement Management Plan: Adobe Certified Associate210

      2.37 Source Selection Criteria: Adobe Certified Associate212

      2.38 Stakeholder Management Plan: Adobe Certified Associate214

      2.39 Change Management Plan: Adobe Certified Associate216

      3.0 Executing Process Group: Adobe Certified Associate218

      3.1 Team Member Status Report: Adobe Certified Associate220

      3.2 Change Request: Adobe Certified Associate222

      3.3 Change Log: Adobe Certified Associate224

      3.4 Decision Log: Adobe Certified Associate226

      3.5 Quality Audit: Adobe Certified Associate228

      3.6 Team Directory: Adobe Certified Associate231

      3.7 Team Operating Agreement: Adobe Certified Associate233

      3.8 Team Performance Assessment: Adobe Certified Associate235

      3.9 Team Member Performance Assessment: Adobe Certified Associate237

      3.10 Issue Log: Adobe Certified Associate239

      4.0 Monitoring and Controlling Process Group: Adobe Certified Associate241

      4.1 Project Performance Report: Adobe Certified Associate243

      4.2 Variance Analysis: Adobe Certified Associate245

      4.3 Earned Value Status: Adobe Certified Associate247

      4.4 Risk Audit: Adobe Certified Associate249

      4.5 Contractor Status Report: Adobe Certified Associate251

      4.6 Formal Acceptance: Adobe Certified Associate253

      5.0 Closing Process Group: Adobe Certified Associate255

      5.1 Procurement Audit: Adobe Certified Associate257

      5.2 Contract Close-Out: Adobe Certified Associate259

      5.3 Project or Phase Close-Out: Adobe Certified Associate261

      5.4 Lessons Learned: Adobe Certified Associate263

      Index265

      CRITERION #1: RECOGNIZE

      INTENT: Be aware of the need for change. Recognize that there is an unfavorable variation, problem or symptom.

      In my belief, the answer to this question is clearly defined:

      5

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