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of the Health Management Organization business case?

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      118. What would be the goal or target for a Health Management Organization’s improvement team?

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      119. What specifically is the problem? Where does it occur? When does it occur? What is its extent?

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      120. How do you hand over Health Management Organization context?

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      121. What knowledge or experience is required?

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      122. What is a worst-case scenario for losses?

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      123. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?

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      124. Do you have organizational privacy requirements?

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      125. Has a Health Management Organization requirement not been met?

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      126. What Health Management Organization requirements should be gathered?

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      127. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?

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      128. Is there a critical path to deliver Health Management Organization results?

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      129. Have the customer needs been translated into specific, measurable requirements? How?

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      130. What is the scope of Health Management Organization?

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      131. Where can you gather more information?

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      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Health Management Organization Index at the beginning of the Self-Assessment.

      CRITERION #3: MEASURE:

      INTENT: Gather the correct data. Measure the current performance and evolution of the situation.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. Does a Health Management Organization quantification method exist?

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      2. How do you verify and validate the Health Management Organization data?

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      3. What would be a real cause for concern?

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      4. What happens if cost savings do not materialize?

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      5. How much does it cost?

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      6. What are the current costs of the Health Management Organization process?

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      7. Are missed Health Management Organization opportunities costing your organization money?

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      8. Has a cost center been established?

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      9. Is it possible to estimate the impact of unanticipated complexity such as wrong or failed assumptions, feedback, etcetera on proposed reforms?

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      10. Is the cost worth the Health Management Organization effort ?

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      11. What is an unallowable cost?

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      12. What is the cause of any Health Management Organization gaps?

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      13. What could cause delays in the schedule?

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      14. What are your customers expectations and measures?

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      15. Are there measurements based on task performance?

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      16. What are hidden Health Management Organization quality costs?

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      17. How will your organization measure success?

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      18. What is the cost of rework?

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      19. What measurements are possible, practicable and meaningful?

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      20. What are the Health Management Organization key cost drivers?

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      21. What does a Test Case verify?

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      22. What are the operational costs after Health Management Organization deployment?

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      23. How will you measure your Health Management Organization effectiveness?

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      24. What potential environmental factors impact the Health Management Organization effort?

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      25. How do you measure efficient delivery of Health Management Organization services?

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      26. What is the total fixed cost?

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      27. What are the uncertainties surrounding estimates of impact?

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      28. Which costs should be taken into account?

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      29. Why do you expend time and effort to implement measurement, for whom?

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      30. Do you have a flow diagram of what happens?

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      31. How do your measurements capture actionable Health Management Organization information for use in exceeding your customers expectations and securing your customers engagement?

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      32. At what cost?

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      33. Are supply costs steady or fluctuating?

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      34. Where is it measured?

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      35. What do people want to verify?

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      36. Have you made assumptions about the shape of the future, particularly its impact on your customers and competitors?

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      37. How can a Health Management

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