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      CRITERION #1: RECOGNIZE

      INTENT: Be aware of the need for change. Recognize that there is an unfavorable variation, problem or symptom.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. Which needs are not included or involved?

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      2. How do you recognize an objection?

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      3. What are the expected benefits of Health Management Organization to the stakeholder?

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      4. Are you dealing with any of the same issues today as yesterday? What can you do about this?

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      5. Is the need for organizational change recognized?

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      6. What are the clients issues and concerns?

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      7. Are there regulatory / compliance issues?

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      8. How can auditing be a preventative security measure?

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      9. How much are sponsors, customers, partners, stakeholders involved in Health Management Organization? In other words, what are the risks, if Health Management Organization does not deliver successfully?

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      10. Who should resolve the Health Management Organization issues?

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      11. How are training requirements identified?

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      12. Who defines the rules in relation to any given issue?

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      13. Who needs to know about Health Management Organization?

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      14. Looking at each person individually – does every one have the qualities which are needed to work in this group?

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      15. What are the Health Management Organization resources needed?

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      16. Are there recognized Health Management Organization problems?

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      17. What activities does the governance board need to consider?

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      18. What is the smallest subset of the problem you can usefully solve?

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      19. What needs to be done?

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      20. What do employees need in the short term?

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      21. Does the problem have ethical dimensions?

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      22. What needs to stay?

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      23. Do you know what you need to know about Health Management Organization?

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      24. Do you have/need 24-hour access to key personnel?

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      25. Will Health Management Organization deliverables need to be tested and, if so, by whom?

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      26. Which information does the Health Management Organization business case need to include?

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      27. Do you need to avoid or amend any Health Management Organization activities?

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      28. Do you need different information or graphics?

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      29. What do you need to start doing?

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      30. What information do users need?

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      31. Think about the people you identified for your Health Management Organization project and the project responsibilities you would assign to them, what kind of training do you think they would need to perform these responsibilities effectively?

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      32. How does it fit into your organizational needs and tasks?

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      33. What does Health Management Organization success mean to the stakeholders?

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      34. Whom do you really need or want to serve?

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      35. What situation(s) led to this Health Management Organization Self Assessment?

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      36. What creative shifts do you need to take?

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      37. What are your needs in relation to Health Management Organization skills, labor, equipment, and markets?

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      38. Who else hopes to benefit from it?

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      39. What training and capacity building actions are needed to implement proposed reforms?

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      40. What is the problem or issue?

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      41. Why is this needed?

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      42. Have you identified your Health Management Organization key performance indicators?

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      43. Are employees recognized or rewarded for performance that demonstrates the highest levels of integrity?

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      44. Which issues are too important to ignore?

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      45. What tools and technologies are needed for a custom Health Management Organization project?

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      46. What are the minority interests and what amount of minority interests can be recognized?

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      47. Can management personnel recognize the monetary benefit of Health Management Organization?

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      48. Are there any specific expectations or concerns about the Health Management Organization team, Health Management Organization itself?

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      49. How many trainings, in total, are needed?

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      50. How are you going to measure success?

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      51. Does your organization need more Health Management Organization education?

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      52. Is the quality assurance team identified?

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