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needs been translated into specific, measurable requirements? How?

      <--- Score

      124. Do you have a Financial inclusion success story or case study ready to tell and share?

      <--- Score

      125. What critical content must be communicated – who, what, when, where, and how?

      <--- Score

      126. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?

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      127. How will the Financial inclusion team and the group measure complete success of Financial inclusion?

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      128. What gets examined?

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      129. Is there a critical path to deliver Financial inclusion results?

      <--- Score

      130. Has everyone on the team, including the team leaders, been properly trained?

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      131. If substitutes have been appointed, have they been briefed on the Financial inclusion goals and received regular communications as to the progress to date?

      <--- Score

      132. Why are you doing Financial inclusion and what is the scope?

      <--- Score

      133. Is special Financial inclusion user knowledge required?

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      134. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?

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      135. What customer feedback methods were used to solicit their input?

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      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Financial inclusion Index at the beginning of the Self-Assessment.

      CRITERION #3: MEASURE:

      INTENT: Gather the correct data. Measure the current performance and evolution of the situation.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. Is the solution cost-effective?

      <--- Score

      2. How do you verify and develop ideas and innovations?

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      3. What would be a real cause for concern?

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      4. Do you have any cost Financial inclusion limitation requirements?

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      5. How do you verify your resources?

      <--- Score

      6. Have design-to-cost goals been established?

      <--- Score

      7. Are Financial inclusion vulnerabilities categorized and prioritized?

      <--- Score

      8. How will success or failure be measured?

      <--- Score

      9. How does cost-to-serve analysis help?

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      10. What are the types and number of measures to use?

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      11. What causes mismanagement?

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      12. Are actual costs in line with budgeted costs?

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      13. What are allowable costs?

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      14. How to advance financial inclusion without focusing on connectivity, social media, identity profiling?

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      15. How are you verifying it?

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      16. How do you prevent mis-estimating cost?

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      17. Are there competing Financial inclusion priorities?

      <--- Score

      18. Among the Financial inclusion product and service cost to be estimated, which is considered hardest to estimate?

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      19. What are the costs?

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      20. How can you manage cost down?

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      21. What are your key Financial inclusion organizational performance measures, including key short and longer-term financial measures?

      <--- Score

      22. Have you made assumptions about the shape of the future, particularly its impact on your customers and competitors?

      <--- Score

      23. Have you included everything in your Financial inclusion cost models?

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      24. What are you verifying?

      <--- Score

      25. What are predictive Financial inclusion analytics?

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      26. What are the Financial inclusion key cost drivers?

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      27. When should you bother with diagrams?

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      28. What is your decision requirements diagram?

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      29. How are costs allocated?

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      30. What are the strategic priorities for this year?

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      31. How can technology best be harnessed to pursue the goals of financial inclusion and to deliver desirable products and services at reasonable cost to the consumer?

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      32. What is the cost of rework?

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      33. How will measures be used to manage and adapt?

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      34. Why a Financial inclusion focus?

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      35. Are you aware of what could cause a problem?

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      36. What users will be impacted?

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      37. How do your measurements capture actionable Financial inclusion information for use in exceeding your customers expectations and securing your customers engagement?

      <--- Score

      38. What is your Financial inclusion quality cost segregation study?

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      39. What tests verify requirements?

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