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What is the problem or issue?

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      59. How do you identify the kinds of information that you will need?

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      60. How do you recognize an Qualitative methods objection?

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      61. What is the recognized need?

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      62. What are your needs in relation to Qualitative methods skills, labor, equipment, and markets?

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      63. What would happen if Qualitative methods weren’t done?

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      64. Is it clear when you think of the day ahead of you what activities and tasks you need to complete?

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      65. What tools and technologies are needed for a custom Qualitative methods project?

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      66. What extra resources will you need?

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      67. What vendors make products that address the Qualitative methods needs?

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      68. Did you miss any major Qualitative methods issues?

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      69. What activities does the governance board need to consider?

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      70. Think about the people you identified for your Qualitative methods project and the project responsibilities you would assign to them, what kind of training do you think they would need to perform these responsibilities effectively?

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      71. Whom do you really need or want to serve?

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      72. Are your goals realistic? Do you need to redefine your problem? Perhaps the problem has changed or maybe you have reached your goal and need to set a new one?

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      73. What is the extent or complexity of the Qualitative methods problem?

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      74. What Qualitative methods problem should be solved?

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      75. How does it fit into your organizational needs and tasks?

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      76. Are employees recognized for desired behaviors?

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      77. What do employees need in the short term?

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      78. Are you dealing with any of the same issues today as yesterday? What can you do about this?

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      79. Have you identified your Qualitative methods key performance indicators?

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      80. Is it needed?

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      81. Which needs are not included or involved?

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      82. To what extent would your organization benefit from being recognized as a award recipient?

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      83. Are there regulatory / compliance issues?

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      84. Will it solve real problems?

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      85. Who are your key stakeholders who need to sign off?

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      86. Why the need?

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      87. Is the quality assurance team identified?

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      88. Are problem definition and motivation clearly presented?

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      89. What are the stakeholder objectives to be achieved with Qualitative methods?

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      90. What should be considered when identifying available resources, constraints, and deadlines?

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      91. What resources or support might you need?

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      92. Who needs to know about Qualitative methods?

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      93. Are there any specific expectations or concerns about the Qualitative methods team, Qualitative methods itself?

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      94. What does Qualitative methods success mean to the stakeholders?

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      95. What creative shifts do you need to take?

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      96. Who defines the rules in relation to any given issue?

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      97. Are there any revenue recognition issues?

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      98. What are the Qualitative methods resources needed?

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      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Qualitative methods Index at the beginning of the Self-Assessment.

      CRITERION #2: DEFINE:

      INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?

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      2. How are consistent Qualitative methods definitions important?

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      3. Does the scope remain the same?

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      4. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?

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      5. What is in the scope and what is not in scope?

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      6. What is the scope of the Qualitative methods work?

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      7. How would you define the culture at your organization, how susceptible is it to Qualitative methods changes?

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      8. Is the team sponsored by a champion or stakeholder leader?

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      9. Does the team have regular meetings?

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      10. How will the Qualitative methods team and the group measure complete success of Qualitative methods?

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