LITMIR.BIZ

      BEGINNING OF THE

      SELF-ASSESSMENT:

      Table of Contents

      About The Art of Service7

      Included Resources - how to access7

      Purpose of this Self-Assessment9

      How to use the Self-Assessment10

      Qualitative Methods

      Scorecard Example12

      Qualitative Methods

      Scorecard13

      BEGINNING OF THE

      SELF-ASSESSMENT:14

      CRITERION #1: RECOGNIZE15

      CRITERION #2: DEFINE:27

      CRITERION #3: MEASURE:43

      CRITERION #4: ANALYZE:58

      CRITERION #5: IMPROVE:74

      CRITERION #6: CONTROL:90

      CRITERION #7: SUSTAIN:102

      Qualitative Methods and Managing Projects, Criteria for Project Managers:128

      1.0 Initiating Process Group: Qualitative Methods129

      1.1 Project Charter: Qualitative Methods131

      1.2 Stakeholder Register: Qualitative Methods133

      1.3 Stakeholder Analysis Matrix: Qualitative Methods134

      2.0 Planning Process Group: Qualitative Methods136

      2.1 Project Management Plan: Qualitative Methods138

      2.2 Scope Management Plan: Qualitative Methods140

      2.3 Requirements Management Plan: Qualitative Methods142

      2.4 Requirements Documentation: Qualitative Methods144

      2.5 Requirements Traceability Matrix: Qualitative Methods146

      2.6 Project Scope Statement: Qualitative Methods148

      2.7 Assumption and Constraint Log: Qualitative Methods151

      2.8 Work Breakdown Structure: Qualitative Methods153

      2.9 WBS Dictionary: Qualitative Methods155

      2.10 Schedule Management Plan: Qualitative Methods157

      2.11 Activity List: Qualitative Methods159

      2.12 Activity Attributes: Qualitative Methods161

      2.13 Milestone List: Qualitative Methods163

      2.14 Network Diagram: Qualitative Methods165

      2.15 Activity Resource Requirements: Qualitative Methods167

      2.16 Resource Breakdown Structure: Qualitative Methods168

      2.17 Activity Duration Estimates: Qualitative Methods170

      2.18 Duration Estimating Worksheet: Qualitative Methods172

      2.19 Project Schedule: Qualitative Methods174

      2.20 Cost Management Plan: Qualitative Methods176

      2.21 Activity Cost Estimates: Qualitative Methods178

      2.22 Cost Estimating Worksheet: Qualitative Methods180

      2.23 Cost Baseline: Qualitative Methods182

      2.24 Quality Management Plan: Qualitative Methods184

      2.25 Quality Metrics: Qualitative Methods186

      2.26 Process Improvement Plan: Qualitative Methods188

      2.27 Responsibility Assignment Matrix: Qualitative Methods190

      2.28 Roles and Responsibilities: Qualitative Methods192

      2.29 Human Resource Management Plan: Qualitative Methods194

      2.30 Communications Management Plan: Qualitative Methods196

      2.31 Risk Management Plan: Qualitative Methods198

      2.32 Risk Register: Qualitative Methods200

      2.33 Probability and Impact Assessment: Qualitative Methods202

      2.34 Probability and Impact Matrix: Qualitative Methods204

      2.35 Risk Data Sheet: Qualitative Methods206

      2.36 Procurement Management Plan: Qualitative Methods208

      2.37 Source Selection Criteria: Qualitative Methods210

      2.38 Stakeholder Management Plan: Qualitative Methods212

      2.39 Change Management Plan: Qualitative Methods214

      3.0 Executing Process Group: Qualitative Methods216

      3.1 Team Member Status Report: Qualitative Methods218

      3.2 Change Request: Qualitative Methods220

      3.3 Change Log: Qualitative Methods222

      3.4 Decision Log: Qualitative Methods224

      3.5 Quality Audit: Qualitative Methods226

      3.6 Team Directory: Qualitative Methods229

      3.7 Team Operating Agreement: Qualitative Methods231

      3.8 Team Performance Assessment: Qualitative Methods233

      3.9 Team Member Performance Assessment: Qualitative Methods236

      3.10 Issue Log: Qualitative Methods238

      4.0 Monitoring and Controlling Process Group: Qualitative Methods240

      4.1 Project Performance Report: Qualitative Methods242

      4.2 Variance Analysis: Qualitative Methods244

      4.3 Earned Value Status: Qualitative Methods246

      4.4 Risk Audit: Qualitative Methods248

      4.5 Contractor Status Report: Qualitative Methods250

      4.6 Formal Acceptance: Qualitative Methods252

      5.0 Closing Process Group: Qualitative Methods254

      5.1 Procurement Audit: Qualitative Methods256

      5.2 Contract Close-Out: Qualitative Methods258

      5.3 Project or Phase Close-Out: Qualitative Methods260

      5.4 Lessons Learned: Qualitative Methods262

      Index264

      CRITERION #1: RECOGNIZE