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of the scope? What is in bounds and what is not? What is the start point? What is the stop point?

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      109. Who is gathering Organizational communication model information?

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      110. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?

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      111. Has everyone on the team, including the team leaders, been properly trained?

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      112. Is Organizational communication model required?

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      113. What is the definition of Organizational communication model excellence?

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      114. What is out-of-scope initially?

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      115. Are all requirements met?

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      116. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?

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      117. What was the context?

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      118. What is a worst-case scenario for losses?

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      119. What scope do you want your strategy to cover?

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      120. What information should you gather?

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      121. Who is gathering information?

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      122. How does the Organizational communication model manager ensure against scope creep?

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      123. Has your scope been defined?

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      124. Has a team charter been developed and communicated?

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      125. How often are the team meetings?

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      126. When are meeting minutes sent out? Who is on the distribution list?

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      127. How was the ‘as is’ process map developed, reviewed, verified and validated?

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      128. Has the direction changed at all during the course of Organizational communication model? If so, when did it change and why?

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      129. In what way can you redefine the criteria of choice clients have in your category in your favor?

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      130. How do you keep key subject matter experts in the loop?

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      131. Are there any constraints known that bear on the ability to perform Organizational communication model work? How is the team addressing them?

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      132. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?

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      133. What is the definition of success?

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      134. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?

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      135. Do you all define Organizational communication model in the same way?

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      136. What information do you gather?

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      137. Have specific policy objectives been defined?

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      138. Is the current ‘as is’ process being followed? If not, what are the discrepancies?

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      139. What are the tasks and definitions?

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      140. Is there a Organizational communication model management charter, including stakeholder case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan?

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      141. Has the Organizational communication model work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?

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      142. What gets examined?

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      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Organizational communication model Index at the beginning of the Self-Assessment.

      CRITERION #3: MEASURE:

      INTENT: Gather the correct data. Measure the current performance and evolution of the situation.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. How much does it cost?

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      2. What is the total cost related to deploying Organizational communication model, including any consulting or professional services?

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      3. Are the Organizational communication model benefits worth its costs?

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      4. Are there measurements based on task performance?

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      5. What are the estimated costs of proposed changes?

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      6. How is progress measured?

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      7. Who is involved in verifying compliance?

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      8. What measurements are being captured?

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      9. How are measurements made?

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      10. Have you included everything in your Organizational communication model cost models?

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      11. Are missed Organizational communication model opportunities costing your organization money?

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      12. How sensitive must the Organizational communication model strategy be to cost?

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      13. What happens if cost savings do not materialize?

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      14. What are the costs and benefits?

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      15.

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