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Service Assurance Agent effectiveness?

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      34. Did you tackle the cause or the symptom?

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      35. Are you able to realize any cost savings?

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      36. Are the units of measure consistent?

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      37. How do you measure lifecycle phases?

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      38. What is the total cost related to deploying Service Assurance Agent, including any consulting or professional services?

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      39. What is the total fixed cost?

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      40. How can you reduce costs?

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      41. What are your customers expectations and measures?

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      42. What could cause delays in the schedule?

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      43. What are the costs?

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      44. How do you measure variability?

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      45. How can you manage cost down?

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      46. What does losing customers cost your organization?

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      47. Have design-to-cost goals been established?

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      48. How do you prevent mis-estimating cost?

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      49. What are hidden Service Assurance Agent quality costs?

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      50. Does the Service Assurance Agent task fit the client’s priorities?

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      51. What happens if cost savings do not materialize?

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      52. What potential environmental factors impact the Service Assurance Agent effort?

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      53. What users will be impacted?

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      54. What causes innovation to fail or succeed in your organization?

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      55. Has a cost center been established?

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      56. What measurements are possible, practicable and meaningful?

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      57. Who pays the cost?

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      58. Are supply costs steady or fluctuating?

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      59. Are actual costs in line with budgeted costs?

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      60. Is it possible to estimate the impact of unanticipated complexity such as wrong or failed assumptions, feedback, etcetera on proposed reforms?

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      61. How do you aggregate measures across priorities?

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      62. Are indirect costs charged to the Service Assurance Agent program?

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      63. What is your decision requirements diagram?

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      64. How will effects be measured?

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      65. At what cost?

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      66. How do your measurements capture actionable Service Assurance Agent information for use in exceeding your customers expectations and securing your customers engagement?

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      67. What could cause you to change course?

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      68. How will you measure success?

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      69. What are your operating costs?

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      70. How much does it cost?

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      71. What are the costs and benefits?

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      72. Is the cost worth the Service Assurance Agent effort ?

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      73. What are allowable costs?

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      74. When are costs are incurred?

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      75. What do you measure and why?

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      76. How do you verify performance?

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      77. What are the types and number of measures to use?

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      78. What are the current costs of the Service Assurance Agent process?

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      79. Will Service Assurance Agent have an impact on current business continuity, disaster recovery processes and/or infrastructure?

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      80. Which costs should be taken into account?

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      81. Are Service Assurance Agent vulnerabilities categorized and prioritized?

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      82. What does a Test Case verify?

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      83. When should you bother with diagrams?

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      84. Are there competing Service Assurance Agent priorities?

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      85. How are measurements made?

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      86. Have you made assumptions about the shape of the future, particularly its impact on your customers and competitors?

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      87. What are the estimated costs of proposed changes?

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      88. When a disaster occurs, who gets priority?

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      89. Was a business case (cost/benefit) developed?

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      90. What are the costs of reform?

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      91. What does your operating model cost?

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      92. How to cause the change?

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      93. What is the Service Assurance Agent business impact?

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      94. Are you taking your company in the direction of better and revenue or cheaper and cost?

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      95.

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