Скачать книгу

Disagree

      1 Strongly Disagree

      1. What vendors make products that address the Service Assurance Agent needs?

      <--- Score

      2. Consider your own Service Assurance Agent project, what types of organizational problems do you think might be causing or affecting your problem, based on the work done so far?

      <--- Score

      3. What is the problem or issue?

      <--- Score

      4. What is the Service Assurance Agent problem definition? What do you need to resolve?

      <--- Score

      5. Do you need to avoid or amend any Service Assurance Agent activities?

      <--- Score

      6. How do you recognize an Service Assurance Agent objection?

      <--- Score

      7. Will new equipment/products be required to facilitate Service Assurance Agent delivery, for example is new software needed?

      <--- Score

      8. Are there any specific expectations or concerns about the Service Assurance Agent team, Service Assurance Agent itself?

      <--- Score

      9. What does Service Assurance Agent success mean to the stakeholders?

      <--- Score

      10. How do you recognize an objection?

      <--- Score

      11. Is the need for organizational change recognized?

      <--- Score

      12. What are the stakeholder objectives to be achieved with Service Assurance Agent?

      <--- Score

      13. Who needs to know?

      <--- Score

      14. Will Service Assurance Agent deliverables need to be tested and, if so, by whom?

      <--- Score

      15. What are the clients issues and concerns?

      <--- Score

      16. How does it fit into your organizational needs and tasks?

      <--- Score

      17. Think about the people you identified for your Service Assurance Agent project and the project responsibilities you would assign to them, what kind of training do you think they would need to perform these responsibilities effectively?

      <--- Score

      18. Are there regulatory / compliance issues?

      <--- Score

      19. Who should resolve the Service Assurance Agent issues?

      <--- Score

      20. What is the problem and/or vulnerability?

      <--- Score

      21. Are there recognized Service Assurance Agent problems?

      <--- Score

      22. What creative shifts do you need to take?

      <--- Score

      23. How do you take a forward-looking perspective in identifying Service Assurance Agent research related to market response and models?

      <--- Score

      24. To what extent would your organization benefit from being recognized as a award recipient?

      <--- Score

      25. Are you dealing with any of the same issues today as yesterday? What can you do about this?

      <--- Score

      26. What information do users need?

      <--- Score

      27. Is it clear when you think of the day ahead of you what activities and tasks you need to complete?

      <--- Score

      28. How are you going to measure success?

      <--- Score

      29. Are there any revenue recognition issues?

      <--- Score

      30. Do you know what you need to know about Service Assurance Agent?

      <--- Score

      31. What extra resources will you need?

      <--- Score

      32. Why is this needed?

      <--- Score

      33. How do you identify subcontractor relationships?

      <--- Score

      34. What tools and technologies are needed for a custom Service Assurance Agent project?

      <--- Score

      35. Which needs are not included or involved?

      <--- Score

      36. What training and capacity building actions are needed to implement proposed reforms?

      <--- Score

      37. Do you need different information or graphics?

      <--- Score

      38. Is the quality assurance team identified?

      <--- Score

      39. Did you miss any major Service Assurance Agent issues?

      <--- Score

      40. What Service Assurance Agent capabilities do you need?

      <--- Score

      41. What are your needs in relation to Service Assurance Agent skills, labor, equipment, and markets?

      <--- Score

      42. What Service Assurance Agent coordination do you need?

      <--- Score

      43. Looking at each person individually – does every one have the qualities which are needed to work in this group?

      <--- Score

      44. Who are your key stakeholders who need to sign off?

      <--- Score

      45. How much are sponsors, customers, partners, stakeholders involved in Service Assurance Agent? In other words, what are the risks, if Service Assurance Agent does not deliver successfully?

      <--- Score

      46. Are your goals realistic? Do you need to redefine your problem? Perhaps the problem has changed or maybe you have reached your goal and need to set a new one?

      <--- Score

      47. Does the problem have ethical dimensions?

      <--- Score

      48. What Service Assurance Agent problem should be solved?

      <--- Score

      49. Where is training needed?

      <--- Score

      50. What are the timeframes required to resolve each of the issues/problems?

      <--- Score

      51. How are the Service Assurance Agent’s objectives aligned to the group’s overall stakeholder strategy?

      <--- Score

      52. Are problem definition and motivation clearly presented?

      <--- Score

      53. What is the smallest subset of the problem you can usefully solve?

      <--- Score

      54. How are training requirements identified?

      <---

Скачать книгу