LITMIR.BIZ

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      74. Do you all define JIT learning in the same way?

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      75. Has your scope been defined?

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      76. What critical content must be communicated – who, what, when, where, and how?

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      77. Has the JIT learning work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?

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      78. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?

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      79. Is the current ‘as is’ process being followed? If not, what are the discrepancies?

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      80. Are all requirements met?

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      81. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?

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      82. Who defines (or who defined) the rules and roles?

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      83. Is there any additional JIT learning definition of success?

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      84. Who is gathering JIT learning information?

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      85. Is scope creep really all bad news?

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      86. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?

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      87. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?

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      88. Has a team charter been developed and communicated?

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      89. What is the scope of the JIT learning effort?

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      90. Has the direction changed at all during the course of JIT learning? If so, when did it change and why?

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      91. Have specific policy objectives been defined?

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      92. Who approved the JIT learning scope?

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      93. How does the JIT learning manager ensure against scope creep?

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      94. Are required metrics defined, what are they?

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      95. What is the scope of the JIT learning work?

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      96. Does the team have regular meetings?

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      97. What specifically is the problem? Where does it occur? When does it occur? What is its extent?

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      98. What are the core elements of the JIT learning business case?

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      99. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?

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      100. Is JIT learning currently on schedule according to the plan?

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      101. How are consistent JIT learning definitions important?

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      102. Are the JIT learning requirements complete?

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      103. Has a high-level ‘as is’ process map been completed, verified and validated?

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      104. Scope of sensitive information?

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      105. What is the worst case scenario?

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      106. What is the definition of JIT learning excellence?

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      107. How was the ‘as is’ process map developed, reviewed, verified and validated?

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      108. If substitutes have been appointed, have they been briefed on the JIT learning goals and received regular communications as to the progress to date?

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      109. Are roles and responsibilities formally defined?

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      110. Are the JIT learning requirements testable?

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      111. What sources do you use to gather information for a JIT learning study?

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      112. Is data collected and displayed to better understand customer(s) critical needs and requirements.

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      113. Has a project plan, Gantt chart, or similar been developed/completed?

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      114. Who are the JIT learning improvement team members, including Management Leads and Coaches?

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      115. In what way can you redefine the criteria of choice clients have in your category in your favor?

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      116. What is the context?

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      117. How have you defined all JIT learning requirements first?

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      118. Has everyone on the team, including the team leaders, been properly trained?

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      119. Have the customer needs been translated into specific, measurable requirements? How?

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      120. What JIT learning services do you require?

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      121. How did the JIT learning manager receive input to the development of a JIT learning improvement plan and the estimated completion dates/times of each activity?

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      122. Is the JIT learning scope manageable?

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      123. What is the scope of JIT learning?

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      124. Do you have organizational privacy requirements?

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      125. What information should you gather?

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      126. What gets examined?

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      127. How do you gather requirements?

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      128. Have all of the relationships been defined properly?

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      129.

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