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team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?

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      64. Is data collected and displayed to better understand customer(s) critical needs and requirements.

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      65. What Administrative review requirements should be gathered?

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      66. Who defines (or who defined) the rules and roles?

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      67. What is out-of-scope initially?

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      68. Where can you gather more information?

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      69. Has/have the customer(s) been identified?

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      70. What system do you use for gathering Administrative review information?

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      71. Has a project plan, Gantt chart, or similar been developed/completed?

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      72. What is the role and requirements of administrative review (hearing) officials?

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      73. Are resources adequate for the scope?

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      74. Are there any constraints known that bear on the ability to perform Administrative review work? How is the team addressing them?

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      75. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?

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      76. Who is gathering information?

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      77. Who are the Administrative review improvement team members, including Management Leads and Coaches?

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      78. Is it clearly defined in and to your organization what you do?

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      79. When are meeting minutes sent out? Who is on the distribution list?

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      80. How often are the team meetings?

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      81. Is the team equipped with available and reliable resources?

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      82. How and when will the baselines be defined?

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      83. Is there a clear Administrative review case definition?

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      84. What is out of scope?

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      85. What key stakeholder process output measure(s) does Administrative review leverage and how?

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      86. What knowledge or experience is required?

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      87. Has the Administrative review work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?

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      88. Do you all define Administrative review in the same way?

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      89. What customer feedback methods were used to solicit their input?

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      90. Have all of the relationships been defined properly?

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      91. Is the work to date meeting requirements?

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      92. What constraints exist that might impact the team?

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      93. Are the Administrative review requirements complete?

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      94. What are the tasks and definitions?

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      95. How do you keep key subject matter experts in the loop?

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      96. Is there any additional Administrative review definition of success?

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      97. How do you think the partners involved in Administrative review would have defined success?

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      98. What information should you gather?

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      99. When is/was the Administrative review start date?

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      100. Scope of sensitive information?

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      101. How do you gather Administrative review requirements?

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      102. Have the customer needs been translated into specific, measurable requirements? How?

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      103. Will team members regularly document their Administrative review work?

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      104. Is scope creep really all bad news?

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      105. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?

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      106. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?

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      107. What gets examined?

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      108. What are the Administrative review use cases?

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      109. Has a Administrative review requirement not been met?

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      110. What are the dynamics of the communication plan?

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      111. Are different versions of process maps needed to account for the different types of inputs?

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      112. What sort of initial information to gather?

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      113. What specifically is the problem? Where does it occur? When does it occur? What is its extent?

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      114. Will a Administrative review production readiness review be required?

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      115. What is the scope of the Administrative review work?

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      116. Is Administrative review linked to key stakeholder goals and objectives?

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      117. How is the team tracking and documenting its work?

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      118. The political context: who holds power?

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      119. Have all basic functions of Administrative

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