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spoke in the Administrative Review Scorecard on the second next page of the Self-Assessment.

      Your completed Administrative Review Scorecard will give you a clear presentation of which Administrative Review areas need attention.

      Administrative Review

      Scorecard Example

      Example of how the finalized Scorecard can look like:

      Administrative Review

      Scorecard

      Your Scores:

      BEGINNING OF THE

      SELF-ASSESSMENT:

      Table of Contents

      About The Art of Service7

      Included Resources - how to access7

      Purpose of this Self-Assessment9

      How to use the Self-Assessment10

      Administrative Review

      Scorecard Example12

      Administrative Review

      Scorecard13

      BEGINNING OF THE

      SELF-ASSESSMENT:14

      CRITERION #1: RECOGNIZE15

      CRITERION #2: DEFINE:27

      CRITERION #3: MEASURE:43

      CRITERION #4: ANALYZE:57

      CRITERION #5: IMPROVE:73

      CRITERION #6: CONTROL:89

      CRITERION #7: SUSTAIN:101

      Administrative Review and Managing Projects, Criteria for Project Managers:126

      1.0 Initiating Process Group: Administrative Review127

      1.1 Project Charter: Administrative Review129

      1.2 Stakeholder Register: Administrative Review131

      1.3 Stakeholder Analysis Matrix: Administrative Review132

      2.0 Planning Process Group: Administrative Review134

      2.1 Project Management Plan: Administrative Review136

      2.2 Scope Management Plan: Administrative Review138

      2.3 Requirements Management Plan: Administrative Review140

      2.4 Requirements Documentation: Administrative Review142

      2.5 Requirements Traceability Matrix: Administrative Review144

      2.6 Project Scope Statement: Administrative Review146

      2.7 Assumption and Constraint Log: Administrative Review148

      2.8 Work Breakdown Structure: Administrative Review150

      2.9 WBS Dictionary: Administrative Review152

      2.10 Schedule Management Plan: Administrative Review154

      2.11 Activity List: Administrative Review156

      2.12 Activity Attributes: Administrative Review158

      2.13 Milestone List: Administrative Review160

      2.14 Network Diagram: Administrative Review162

      2.15 Activity Resource Requirements: Administrative Review164

      2.16 Resource Breakdown Structure: Administrative Review165

      2.17 Activity Duration Estimates: Administrative Review167

      2.18 Duration Estimating Worksheet: Administrative Review169

      2.19 Project Schedule: Administrative Review171

      2.20 Cost Management Plan: Administrative Review173

      2.21 Activity Cost Estimates: Administrative Review175

      2.22 Cost Estimating Worksheet: Administrative Review177

      2.23 Cost Baseline: Administrative Review179

      2.24 Quality Management Plan: Administrative Review181

      2.25 Quality Metrics: Administrative Review183

      2.26 Process Improvement Plan: Administrative Review185

      2.27 Responsibility Assignment Matrix: Administrative Review187

      2.28 Roles and Responsibilities: Administrative Review189

      2.29 Human Resource Management Plan: Administrative Review191

      2.30 Communications Management Plan: Administrative Review193

      2.31 Risk Management Plan: Administrative Review195

      2.32 Risk Register: Administrative Review197

      2.33 Probability and Impact Assessment: Administrative Review199

      2.34 Probability and Impact Matrix: Administrative Review201

      2.35 Risk Data Sheet: Administrative Review203

      2.36 Procurement Management Plan: Administrative Review205

      2.37 Source Selection Criteria: Administrative Review207

      2.38 Stakeholder Management Plan: Administrative Review209

      2.39 Change Management Plan: Administrative Review211

      3.0 Executing Process Group: Administrative Review213

      3.1 Team Member Status Report: Administrative Review215

      3.2 Change Request: Administrative Review217

      3.3 Change Log: Administrative Review219

      3.4 Decision Log: Administrative Review221

      3.5 Quality Audit: Administrative Review223

      3.6 Team Directory: Administrative Review226

      3.7 Team Operating Agreement: Administrative Review228

      3.8 Team Performance Assessment: Administrative Review230

      3.9 Team Member Performance Assessment: Administrative Review232

      3.10 Issue Log: Administrative Review234

      4.0 Monitoring and Controlling Process Group: Administrative Review236

      4.1 Project Performance Report: Administrative Review238

      4.2 Variance Analysis: Administrative Review240

      4.3 Earned Value Status: Administrative Review242

      4.4 Risk Audit: Administrative Review244

      4.5 Contractor Status Report: Administrative Review246

      4.6 Formal Acceptance: Administrative Review248

      5.0 Closing Process Group: Administrative Review250

      5.1 Procurement Audit: Administrative Review252

      5.2 Contract Close-Out: Administrative Review254

      5.3 Project or Phase Close-Out: Administrative Review256

      5.4 Lessons Learned: Administrative Review258

      Index260

      CRITERION #1: RECOGNIZE

      INTENT: Be aware of the need for change. Recognize that there is an unfavorable variation, problem or symptom.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1.

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