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Then transfer to the corresponding spoke in the Health Care Organization Scorecard on the second next page of the Self-Assessment.

      Your completed Health Care Organization Scorecard will give you a clear presentation of which Health Care Organization areas need attention.

      Health Care Organization

      Scorecard Example

      Example of how the finalized Scorecard can look like:

      Health Care Organization

      Scorecard

      Your Scores:

      BEGINNING OF THE

      SELF-ASSESSMENT:

      Table of Contents

      About The Art of Service8

      Included Resources - how to access8

      Purpose of this Self-Assessment10

      How to use the Self-Assessment11

      Health Care Organization

      Scorecard Example13

      Health Care Organization

      Scorecard14

      BEGINNING OF THE

      SELF-ASSESSMENT:15

      CRITERION #1: RECOGNIZE16

      CRITERION #2: DEFINE:28

      CRITERION #3: MEASURE:44

      CRITERION #4: ANALYZE:58

      CRITERION #5: IMPROVE:74

      CRITERION #6: CONTROL:90

      CRITERION #7: SUSTAIN:103

      Health Care Organization and Managing Projects, Criteria for Project Managers:128

      1.0 Initiating Process Group: Health Care Organization129

      1.1 Project Charter: Health Care Organization131

      1.2 Stakeholder Register: Health Care Organization133

      1.3 Stakeholder Analysis Matrix: Health Care Organization134

      2.0 Planning Process Group: Health Care Organization136

      2.1 Project Management Plan: Health Care Organization138

      2.2 Scope Management Plan: Health Care Organization140

      2.3 Requirements Management Plan: Health Care Organization142

      2.4 Requirements Documentation: Health Care Organization144

      2.5 Requirements Traceability Matrix: Health Care Organization146

      2.6 Project Scope Statement: Health Care Organization148

      2.7 Assumption and Constraint Log: Health Care Organization151

      2.8 Work Breakdown Structure: Health Care Organization153

      2.9 WBS Dictionary: Health Care Organization155

      2.10 Schedule Management Plan: Health Care Organization157

      2.11 Activity List: Health Care Organization159

      2.12 Activity Attributes: Health Care Organization161

      2.13 Milestone List: Health Care Organization163

      2.14 Network Diagram: Health Care Organization165

      2.15 Activity Resource Requirements: Health Care Organization167

      2.16 Resource Breakdown Structure: Health Care Organization169

      2.17 Activity Duration Estimates: Health Care Organization171

      2.18 Duration Estimating Worksheet: Health Care Organization173

      2.19 Project Schedule: Health Care Organization175

      2.20 Cost Management Plan: Health Care Organization177

      2.21 Activity Cost Estimates: Health Care Organization179

      2.22 Cost Estimating Worksheet: Health Care Organization181

      2.23 Cost Baseline: Health Care Organization183

      2.24 Quality Management Plan: Health Care Organization185

      2.25 Quality Metrics: Health Care Organization187

      2.26 Process Improvement Plan: Health Care Organization189

      2.27 Responsibility Assignment Matrix: Health Care Organization191

      2.28 Roles and Responsibilities: Health Care Organization193

      2.29 Human Resource Management Plan: Health Care Organization195

      2.30 Communications Management Plan: Health Care Organization197

      2.31 Risk Management Plan: Health Care Organization199

      2.32 Risk Register: Health Care Organization201

      2.33 Probability and Impact Assessment: Health Care Organization203

      2.34 Probability and Impact Matrix: Health Care Organization205

      2.35 Risk Data Sheet: Health Care Organization207

      2.36 Procurement Management Plan: Health Care Organization209

      2.37 Source Selection Criteria: Health Care Organization211

      2.38 Stakeholder Management Plan: Health Care Organization213

      2.39 Change Management Plan: Health Care Organization215

      3.0 Executing Process Group: Health Care Organization217

      3.1 Team Member Status Report: Health Care Organization219

      3.2 Change Request: Health Care Organization221

      3.3 Change Log: Health Care Organization223

      3.4 Decision Log: Health Care Organization225

      3.5 Quality Audit: Health Care Organization227

      3.6 Team Directory: Health Care Organization230

      3.7 Team Operating Agreement: Health Care Organization232

      3.8 Team Performance Assessment: Health Care Organization234

      3.9 Team Member Performance Assessment: Health Care Organization236

      3.10 Issue Log: Health Care Organization238

      4.0 Monitoring and Controlling Process Group: Health Care Organization240

      4.1 Project Performance Report: Health Care Organization242

      4.2 Variance Analysis: Health Care Organization244

      4.3 Earned Value Status: Health Care Organization246

      4.4 Risk Audit: Health Care Organization248

      4.5 Contractor Status Report: Health Care Organization250

      4.6 Formal Acceptance: Health Care Organization252

      5.0 Closing Process Group: Health Care Organization254

      5.1 Procurement Audit: Health Care Organization256

      5.2 Contract Close-Out: Health Care Organization258

      5.3 Project or Phase Close-Out: Health Care Organization260

      5.4 Lessons Learned: Health Care Organization262

      Index264

      CRITERION #1: RECOGNIZE

      INTENT: Be aware of the need for change. Recognize that there is an unfavorable variation, problem or symptom.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4

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