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tenth. Then transfer to the corresponding spoke in the Decision Support Software Scorecard on the second next page of the Self-Assessment.

      Your completed Decision Support Software Scorecard will give you a clear presentation of which Decision Support Software areas need attention.

      Decision Support Software

      Scorecard Example

      Example of how the finalized Scorecard can look like:

      Decision Support Software

      Scorecard

      Your Scores:

      BEGINNING OF THE

      SELF-ASSESSMENT:

      Table of Contents

      About The Art of Service8

      Included Resources - how to access8

      Purpose of this Self-Assessment10

      How to use the Self-Assessment11

      Decision Support Software

      Scorecard Example13

      Decision Support Software

      Scorecard14

      BEGINNING OF THE

      SELF-ASSESSMENT:15

      CRITERION #1: RECOGNIZE16

      CRITERION #2: DEFINE:28

      CRITERION #3: MEASURE:45

      CRITERION #4: ANALYZE:60

      CRITERION #5: IMPROVE:76

      CRITERION #6: CONTROL:92

      CRITERION #7: SUSTAIN:104

      Decision Support Software and Managing Projects, Criteria for Project Managers:129

      1.0 Initiating Process Group: Decision Support Software130

      1.1 Project Charter: Decision Support Software132

      1.2 Stakeholder Register: Decision Support Software134

      1.3 Stakeholder Analysis Matrix: Decision Support Software135

      2.0 Planning Process Group: Decision Support Software137

      2.1 Project Management Plan: Decision Support Software139

      2.2 Scope Management Plan: Decision Support Software141

      2.3 Requirements Management Plan: Decision Support Software143

      2.4 Requirements Documentation: Decision Support Software145

      2.5 Requirements Traceability Matrix: Decision Support Software147

      2.6 Project Scope Statement: Decision Support Software149

      2.7 Assumption and Constraint Log: Decision Support Software151

      2.8 Work Breakdown Structure: Decision Support Software153

      2.9 WBS Dictionary: Decision Support Software155

      2.10 Schedule Management Plan: Decision Support Software157

      2.11 Activity List: Decision Support Software159

      2.12 Activity Attributes: Decision Support Software161

      2.13 Milestone List: Decision Support Software163

      2.14 Network Diagram: Decision Support Software165

      2.15 Activity Resource Requirements: Decision Support Software167

      2.16 Resource Breakdown Structure: Decision Support Software169

      2.17 Activity Duration Estimates: Decision Support Software171

      2.18 Duration Estimating Worksheet: Decision Support Software173

      2.19 Project Schedule: Decision Support Software175

      2.20 Cost Management Plan: Decision Support Software177

      2.21 Activity Cost Estimates: Decision Support Software179

      2.22 Cost Estimating Worksheet: Decision Support Software181

      2.23 Cost Baseline: Decision Support Software183

      2.24 Quality Management Plan: Decision Support Software185

      2.25 Quality Metrics: Decision Support Software187

      2.26 Process Improvement Plan: Decision Support Software189

      2.27 Responsibility Assignment Matrix: Decision Support Software191

      2.28 Roles and Responsibilities: Decision Support Software193

      2.29 Human Resource Management Plan: Decision Support Software195

      2.30 Communications Management Plan: Decision Support Software197

      2.31 Risk Management Plan: Decision Support Software199

      2.32 Risk Register: Decision Support Software201

      2.33 Probability and Impact Assessment: Decision Support Software203

      2.34 Probability and Impact Matrix: Decision Support Software205

      2.35 Risk Data Sheet: Decision Support Software207

      2.36 Procurement Management Plan: Decision Support Software209

      2.37 Source Selection Criteria: Decision Support Software211

      2.38 Stakeholder Management Plan: Decision Support Software213

      2.39 Change Management Plan: Decision Support Software215

      3.0 Executing Process Group: Decision Support Software217

      3.1 Team Member Status Report: Decision Support Software219

      3.2 Change Request: Decision Support Software221

      3.3 Change Log: Decision Support Software223

      3.4 Decision Log: Decision Support Software225

      3.5 Quality Audit: Decision Support Software227

      3.6 Team Directory: Decision Support Software229

      3.7 Team Operating Agreement: Decision Support Software231

      3.8 Team Performance Assessment: Decision Support Software233

      3.9 Team Member Performance Assessment: Decision Support Software235

      3.10 Issue Log: Decision Support Software237

      4.0 Monitoring and Controlling Process Group: Decision Support Software239

      4.1 Project Performance Report: Decision Support Software241

      4.2 Variance Analysis: Decision Support Software243

      4.3 Earned Value Status: Decision Support Software245

      4.4 Risk Audit: Decision Support Software247

      4.5 Contractor Status Report: Decision Support Software249

      4.6 Formal Acceptance: Decision Support Software251

      5.0 Closing Process Group: Decision Support Software253

      5.1 Procurement Audit: Decision Support Software255

      5.2 Contract Close-Out: Decision Support Software257

      5.3 Project or Phase Close-Out: Decision Support Software259

      5.4 Lessons Learned: Decision Support Software261

      Index263

      CRITERION #1: RECOGNIZE

      INTENT: Be aware of the need for change. Recognize that there is an unfavorable variation, problem or symptom.

      In my belief, the answer to this question is clearly defined:

      5

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