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recognized as a award recipient?

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      60. Do you know what you need to know about Healthcare quality?

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      61. What Healthcare quality events should you attend?

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      62. Will Healthcare quality deliverables need to be tested and, if so, by whom?

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      63. For your Healthcare quality project, identify and describe the business environment, is there more than one layer to the business environment?

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      64. Are there recognized Healthcare quality problems?

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      65. Will new equipment/products be required to facilitate Healthcare quality delivery, for example is new software needed?

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      66. Does your organization need more Healthcare quality education?

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      67. Is the need for organizational change recognized?

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      68. Are employees recognized or rewarded for performance that demonstrates the highest levels of integrity?

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      69. Are employees recognized for desired behaviors?

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      70. Can management personnel recognize the monetary benefit of Healthcare quality?

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      71. What tools and technologies are needed for a custom Healthcare quality project?

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      72. Who defines the rules in relation to any given issue?

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      73. Do you recognize Healthcare quality achievements?

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      74. Why the need?

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      75. What information do users need?

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      76. How do you identify the kinds of information that you will need?

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      77. How does it fit into your organizational needs and tasks?

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      78. What is the problem and/or vulnerability?

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      79. What prevents you from making the changes you know will make you a more effective Healthcare quality leader?

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      80. Is the quality assurance team identified?

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      81. What are the stakeholder objectives to be achieved with Healthcare quality?

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      82. Do you need different information or graphics?

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      83. Who needs budgets?

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      84. Is it clear when you think of the day ahead of you what activities and tasks you need to complete?

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      85. When a Healthcare quality manager recognizes a problem, what options are available?

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      86. Will a response program recognize when a crisis occurs and provide some level of response?

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      87. Who needs to know about Healthcare quality?

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      88. Are you dealing with any of the same issues today as yesterday? What can you do about this?

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      89. How are training requirements identified?

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      90. Have you identified your Healthcare quality key performance indicators?

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      91. How do you take a forward-looking perspective in identifying Healthcare quality research related to market response and models?

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      92. What vendors make products that address the Healthcare quality needs?

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      93. What are the clients issues and concerns?

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      94. Does Healthcare quality create potential expectations in other areas that need to be recognized and considered?

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      95. Do you need to avoid or amend any Healthcare quality activities?

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      96. What are your needs in relation to Healthcare quality skills, labor, equipment, and markets?

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      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Healthcare quality Index at the beginning of the Self-Assessment.

      CRITERION #2: DEFINE:

      INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. What scope do you want your strategy to cover?

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      2. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?

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      3. How do you manage unclear Healthcare quality requirements?

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      4. Are the Healthcare quality requirements testable?

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      5. If substitutes have been appointed, have they been briefed on the Healthcare quality goals and received regular communications as to the progress to date?

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      6. Are the Healthcare quality requirements complete?

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      7. Does the scope remain the same?

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      8. Scope of sensitive information?

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      9. How and when will the baselines be defined?

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      10. Has a project plan, Gantt chart, or similar been developed/completed?

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      11. Will a Healthcare quality production readiness review be required?

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      12. Are different versions of process maps needed to account for the different types of inputs?

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