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      124. Have all basic functions of Robot simulations been defined?

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      125. Are different versions of process maps needed to account for the different types of inputs?

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      126. How do you think the partners involved in Robot simulations would have defined success?

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      127. Is the Robot simulations scope manageable?

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      128. What are the tasks and definitions?

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      129. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?

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      130. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?

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      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Robot simulations Index at the beginning of the Self-Assessment.

      CRITERION #3: MEASURE:

      INTENT: Gather the correct data. Measure the current performance and evolution of the situation.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. Are there any easy-to-implement alternatives to Robot simulations? Sometimes other solutions are available that do not require the cost implications of a full-blown project?

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      2. Are actual costs in line with budgeted costs?

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      3. Do you have an issue in getting priority?

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      4. How do you verify and develop ideas and innovations?

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      5. Who pays the cost?

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      6. Do you aggressively reward and promote the people who have the biggest impact on creating excellent Robot simulations services/products?

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      7. What is your Robot simulations quality cost segregation study?

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      8. How will measures be used to manage and adapt?

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      9. How can you reduce costs?

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      10. Are missed Robot simulations opportunities costing your organization money?

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      11. What disadvantage does this cause for the user?

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      12. How do you measure success?

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      13. What are the costs?

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      14. What could cause you to change course?

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      15. How will you measure success?

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      16. Who should receive measurement reports?

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      17. How do you verify your resources?

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      18. How are costs allocated?

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      19. Have design-to-cost goals been established?

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      20. How will effects be measured?

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      21. What causes innovation to fail or succeed in your organization?

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      22. Which costs should be taken into account?

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      23. What are your operating costs?

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      24. What are your key Robot simulations organizational performance measures, including key short and longer-term financial measures?

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      25. What evidence is there and what is measured?

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      26. What causes extra work or rework?

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      27. What are the operational costs after Robot simulations deployment?

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      28. Which measures and indicators matter?

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      29. How do you quantify and qualify impacts?

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      30. How are measurements made?

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      31. Are the Robot simulations benefits worth its costs?

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      32. Are you aware of what could cause a problem?

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      33. What relevant entities could be measured?

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      34. Which Robot simulations impacts are significant?

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      35. How do you verify performance?

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      36. What are the costs of delaying Robot simulations action?

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      37. What are the strategic priorities for this year?

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      38. What is the total cost related to deploying Robot simulations, including any consulting or professional services?

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      39. Are the units of measure consistent?

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      40. How will your organization measure success?

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      41. How sensitive must the Robot simulations strategy be to cost?

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      42. What does verifying compliance entail?

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      43. How can you measure the performance?

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      44. How will costs be allocated?

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      45. What does losing customers cost your organization?

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      46. Will Robot simulations have an impact on current business continuity, disaster recovery processes and/or infrastructure?

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      47.

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