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to the corresponding spoke in the Transportation Security Scorecard on the second next page of the Self-Assessment.

      Your completed Transportation Security Scorecard will give you a clear presentation of which Transportation Security areas need attention.

      Transportation Security

      Scorecard Example

      Example of how the finalized Scorecard can look like:

      Transportation Security

      Scorecard

      Your Scores:

      BEGINNING OF THE

      SELF-ASSESSMENT:

      Table of Contents

      About The Art of Service7

      Included Resources - how to access7

      Purpose of this Self-Assessment9

      How to use the Self-Assessment10

      Transportation Security

      Scorecard Example12

      Transportation Security

      Scorecard13

      BEGINNING OF THE

      SELF-ASSESSMENT:14

      CRITERION #1: RECOGNIZE15

      CRITERION #2: DEFINE:27

      CRITERION #3: MEASURE:43

      CRITERION #4: ANALYZE:57

      CRITERION #5: IMPROVE:73

      CRITERION #6: CONTROL:89

      CRITERION #7: SUSTAIN:101

      Transportation Security and Managing Projects, Criteria for Project Managers:126

      1.0 Initiating Process Group: Transportation Security127

      1.1 Project Charter: Transportation Security129

      1.2 Stakeholder Register: Transportation Security131

      1.3 Stakeholder Analysis Matrix: Transportation Security132

      2.0 Planning Process Group: Transportation Security134

      2.1 Project Management Plan: Transportation Security137

      2.2 Scope Management Plan: Transportation Security139

      2.3 Requirements Management Plan: Transportation Security141

      2.4 Requirements Documentation: Transportation Security143

      2.5 Requirements Traceability Matrix: Transportation Security145

      2.6 Project Scope Statement: Transportation Security147

      2.7 Assumption and Constraint Log: Transportation Security149

      2.8 Work Breakdown Structure: Transportation Security151

      2.9 WBS Dictionary: Transportation Security153

      2.10 Schedule Management Plan: Transportation Security155

      2.11 Activity List: Transportation Security157

      2.12 Activity Attributes: Transportation Security159

      2.13 Milestone List: Transportation Security161

      2.14 Network Diagram: Transportation Security163

      2.15 Activity Resource Requirements: Transportation Security165

      2.16 Resource Breakdown Structure: Transportation Security167

      2.17 Activity Duration Estimates: Transportation Security169

      2.18 Duration Estimating Worksheet: Transportation Security172

      2.19 Project Schedule: Transportation Security174

      2.20 Cost Management Plan: Transportation Security176

      2.21 Activity Cost Estimates: Transportation Security178

      2.22 Cost Estimating Worksheet: Transportation Security180

      2.23 Cost Baseline: Transportation Security182

      2.24 Quality Management Plan: Transportation Security184

      2.25 Quality Metrics: Transportation Security186

      2.26 Process Improvement Plan: Transportation Security188

      2.27 Responsibility Assignment Matrix: Transportation Security190

      2.28 Roles and Responsibilities: Transportation Security192

      2.29 Human Resource Management Plan: Transportation Security194

      2.30 Communications Management Plan: Transportation Security196

      2.31 Risk Management Plan: Transportation Security198

      2.32 Risk Register: Transportation Security200

      2.33 Probability and Impact Assessment: Transportation Security202

      2.34 Probability and Impact Matrix: Transportation Security204

      2.35 Risk Data Sheet: Transportation Security206

      2.36 Procurement Management Plan: Transportation Security208

      2.37 Source Selection Criteria: Transportation Security210

      2.38 Stakeholder Management Plan: Transportation Security212

      2.39 Change Management Plan: Transportation Security214

      3.0 Executing Process Group: Transportation Security216

      3.1 Team Member Status Report: Transportation Security218

      3.2 Change Request: Transportation Security220

      3.3 Change Log: Transportation Security222

      3.4 Decision Log: Transportation Security224

      3.5 Quality Audit: Transportation Security226

      3.6 Team Directory: Transportation Security229

      3.7 Team Operating Agreement: Transportation Security231

      3.8 Team Performance Assessment: Transportation Security233

      3.9 Team Member Performance Assessment: Transportation Security236

      3.10 Issue Log: Transportation Security238

      4.0 Monitoring and Controlling Process Group: Transportation Security240

      4.1 Project Performance Report: Transportation Security242

      4.2 Variance Analysis: Transportation Security244

      4.3 Earned Value Status: Transportation Security246

      4.4 Risk Audit: Transportation Security248

      4.5 Contractor Status Report: Transportation Security250

      4.6 Formal Acceptance: Transportation Security252

      5.0 Closing Process Group: Transportation Security254

      5.1 Procurement Audit: Transportation Security256

      5.2 Contract Close-Out: Transportation Security259

      5.3 Project or Phase Close-Out: Transportation Security261

      5.4 Lessons Learned: Transportation Security263

      Index265

      CRITERION #1: RECOGNIZE

      INTENT: Be aware of the need for change. Recognize that there is an unfavorable variation, problem or symptom.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2

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