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      16. How will variation in the actual durations of each activity be dealt with to ensure that the expected Solution brand results are met?

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      17. Is the Solution brand scope complete and appropriately sized?

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      18. What key stakeholder process output measure(s) does Solution brand leverage and how?

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      19. Does the team have regular meetings?

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      20. How do you catch Solution brand definition inconsistencies?

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      21. What information should you gather?

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      22. Has the Solution brand work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?

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      23. Who are the Solution brand improvement team members, including Management Leads and Coaches?

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      24. What sources do you use to gather information for a Solution brand study?

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      25. What is the definition of success?

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      26. Have the customer needs been translated into specific, measurable requirements? How?

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      27. What are the rough order estimates on cost savings/opportunities that Solution brand brings?

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      28. Do you all define Solution brand in the same way?

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      29. If substitutes have been appointed, have they been briefed on the Solution brand goals and received regular communications as to the progress to date?

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      30. What are the Solution brand use cases?

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      31. How will the Solution brand team and the group measure complete success of Solution brand?

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      32. What was the context?

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      33. Are there different segments of customers?

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      34. What information do you gather?

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      35. How can the value of Solution brand be defined?

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      36. Are the Solution brand requirements complete?

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      37. When is/was the Solution brand start date?

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      38. Who is gathering information?

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      39. How do you manage changes in Solution brand requirements?

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      40. Where can you gather more information?

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      41. How was the ‘as is’ process map developed, reviewed, verified and validated?

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      42. Is data collected and displayed to better understand customer(s) critical needs and requirements.

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      43. What are the dynamics of the communication plan?

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      44. Do you have organizational privacy requirements?

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      45. Is scope creep really all bad news?

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      46. Has everyone on the team, including the team leaders, been properly trained?

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      47. Is there a clear Solution brand case definition?

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      48. What system do you use for gathering Solution brand information?

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      49. Are audit criteria, scope, frequency and methods defined?

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      50. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?

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      51. What knowledge or experience is required?

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      52. Are the Solution brand requirements testable?

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      53. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?

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      54. What Solution brand requirements should be gathered?

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      55. What is the scope of Solution brand?

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      56. Why are you doing Solution brand and what is the scope?

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      57. Is the current ‘as is’ process being followed? If not, what are the discrepancies?

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      58. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?

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      59. What specifically is the problem? Where does it occur? When does it occur? What is its extent?

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      60. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?

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      61. Scope of sensitive information?

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      62. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?

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      63. When are meeting minutes sent out? Who is on the distribution list?

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      64. What is the definition of Solution brand excellence?

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      65. How do you build the right business case?

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      66. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?

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      67. Is there a critical path to deliver Solution brand results?

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      68. What Solution brand services do you require?

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      69. Who is gathering Solution brand information?

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      70.

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