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next page of the Self-Assessment.

      Your completed Solution Brand Scorecard will give you a clear presentation of which Solution Brand areas need attention.

      Solution Brand

      Scorecard Example

      Example of how the finalized Scorecard can look like:

      Solution Brand

      Scorecard

      Your Scores:

      BEGINNING OF THE

      SELF-ASSESSMENT:

      Table of Contents

      About The Art of Service7

      Included Resources - how to access7

      Purpose of this Self-Assessment9

      How to use the Self-Assessment10

      Solution Brand

      Scorecard Example12

      Solution Brand

      Scorecard13

      BEGINNING OF THE

      SELF-ASSESSMENT:14

      CRITERION #1: RECOGNIZE15

      CRITERION #2: DEFINE:27

      CRITERION #3: MEASURE:43

      CRITERION #4: ANALYZE:57

      CRITERION #5: IMPROVE:73

      CRITERION #6: CONTROL:89

      CRITERION #7: SUSTAIN:101

      Solution Brand and Managing Projects, Criteria for Project Managers:125

      1.0 Initiating Process Group: Solution Brand126

      1.1 Project Charter: Solution Brand128

      1.2 Stakeholder Register: Solution Brand130

      1.3 Stakeholder Analysis Matrix: Solution Brand131

      2.0 Planning Process Group: Solution Brand133

      2.1 Project Management Plan: Solution Brand135

      2.2 Scope Management Plan: Solution Brand137

      2.3 Requirements Management Plan: Solution Brand139

      2.4 Requirements Documentation: Solution Brand141

      2.5 Requirements Traceability Matrix: Solution Brand143

      2.6 Project Scope Statement: Solution Brand145

      2.7 Assumption and Constraint Log: Solution Brand147

      2.8 Work Breakdown Structure: Solution Brand149

      2.9 WBS Dictionary: Solution Brand151

      2.10 Schedule Management Plan: Solution Brand154

      2.11 Activity List: Solution Brand156

      2.12 Activity Attributes: Solution Brand158

      2.13 Milestone List: Solution Brand160

      2.14 Network Diagram: Solution Brand162

      2.15 Activity Resource Requirements: Solution Brand164

      2.16 Resource Breakdown Structure: Solution Brand165

      2.17 Activity Duration Estimates: Solution Brand167

      2.18 Duration Estimating Worksheet: Solution Brand169

      2.19 Project Schedule: Solution Brand171

      2.20 Cost Management Plan: Solution Brand173

      2.21 Activity Cost Estimates: Solution Brand175

      2.22 Cost Estimating Worksheet: Solution Brand177

      2.23 Cost Baseline: Solution Brand179

      2.24 Quality Management Plan: Solution Brand181

      2.25 Quality Metrics: Solution Brand183

      2.26 Process Improvement Plan: Solution Brand185

      2.27 Responsibility Assignment Matrix: Solution Brand187

      2.28 Roles and Responsibilities: Solution Brand189

      2.29 Human Resource Management Plan: Solution Brand191

      2.30 Communications Management Plan: Solution Brand193

      2.31 Risk Management Plan: Solution Brand195

      2.32 Risk Register: Solution Brand197

      2.33 Probability and Impact Assessment: Solution Brand199

      2.34 Probability and Impact Matrix: Solution Brand201

      2.35 Risk Data Sheet: Solution Brand203

      2.36 Procurement Management Plan: Solution Brand205

      2.37 Source Selection Criteria: Solution Brand207

      2.38 Stakeholder Management Plan: Solution Brand209

      2.39 Change Management Plan: Solution Brand211

      3.0 Executing Process Group: Solution Brand213

      3.1 Team Member Status Report: Solution Brand215

      3.2 Change Request: Solution Brand217

      3.3 Change Log: Solution Brand219

      3.4 Decision Log: Solution Brand221

      3.5 Quality Audit: Solution Brand223

      3.6 Team Directory: Solution Brand226

      3.7 Team Operating Agreement: Solution Brand228

      3.8 Team Performance Assessment: Solution Brand230

      3.9 Team Member Performance Assessment: Solution Brand232

      3.10 Issue Log: Solution Brand234

      4.0 Monitoring and Controlling Process Group: Solution Brand236

      4.1 Project Performance Report: Solution Brand238

      4.2 Variance Analysis: Solution Brand240

      4.3 Earned Value Status: Solution Brand242

      4.4 Risk Audit: Solution Brand244

      4.5 Contractor Status Report: Solution Brand246

      4.6 Formal Acceptance: Solution Brand248

      5.0 Closing Process Group: Solution Brand250

      5.1 Procurement Audit: Solution Brand252

      5.2 Contract Close-Out: Solution Brand254

      5.3 Project or Phase Close-Out: Solution Brand256

      5.4 Lessons Learned: Solution Brand258

      Index260

      CRITERION #1: RECOGNIZE

      INTENT: Be aware of the need for change. Recognize that there is an unfavorable variation, problem or symptom.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. How can auditing be a preventative security measure?

      <--- Score

      2. Who needs budgets?

      <--- Score

      3. Which information does the Solution brand business case need to include?

      <--- Score

      4. What are the clients issues and concerns?

      <--- Score

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