LITMIR.BIZ

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      14. When is/was the Community health start date?

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      15. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?

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      16. What are the Community health use cases?

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      17. Has a Community health requirement not been met?

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      18. What is the scope of the Community health work?

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      19. Who approved the Community health scope?

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      20. What is the scope of Community health?

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      21. Has a high-level ‘as is’ process map been completed, verified and validated?

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      22. What is the worst case scenario?

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      23. How do you catch Community health definition inconsistencies?

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      24. How is the team tracking and documenting its work?

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      25. How have you defined all Community health requirements first?

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      26. How do you hand over Community health context?

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      27. Have the customer needs been translated into specific, measurable requirements? How?

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      28. How do you gather requirements?

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      29. Is the current ‘as is’ process being followed? If not, what are the discrepancies?

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      30. Is data collected and displayed to better understand customer(s) critical needs and requirements.

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      31. Are approval levels defined for contracts and supplements to contracts?

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      32. What key stakeholder process output measure(s) does Community health leverage and how?

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      33. What are the record-keeping requirements of Community health activities?

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      34. How will variation in the actual durations of each activity be dealt with to ensure that the expected Community health results are met?

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      35. What baselines are required to be defined and managed?

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      36. Is full participation by members in regularly held team meetings guaranteed?

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      37. What specifically is the problem? Where does it occur? When does it occur? What is its extent?

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      38. Is the work to date meeting requirements?

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      39. How was the ‘as is’ process map developed, reviewed, verified and validated?

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      40. Have all basic functions of Community health been defined?

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      41. What are the Community health tasks and definitions?

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      42. What customer feedback methods were used to solicit their input?

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      43. Are there any constraints known that bear on the ability to perform Community health work? How is the team addressing them?

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      44. Who is gathering Community health information?

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      45. Is the team equipped with available and reliable resources?

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      46. Has/have the customer(s) been identified?

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      47. Are improvement team members fully trained on Community health?

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      48. Is scope creep really all bad news?

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      49. What is the scope?

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      50. Does the team have regular meetings?

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      51. What are the dynamics of the communication plan?

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      52. Have specific policy objectives been defined?

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      53. Is the Community health scope complete and appropriately sized?

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      54. Does the scope remain the same?

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      55. What information should you gather?

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      56. How do you manage scope?

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      57. Is Community health currently on schedule according to the plan?

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      58. Is Community health required?

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      59. Are audit criteria, scope, frequency and methods defined?

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      60. Has a team charter been developed and communicated?

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      61. How did the Community health manager receive input to the development of a Community health improvement plan and the estimated completion dates/times of each activity?

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      62. What intelligence can you gather?

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      63. Are all requirements met?

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      64. Is the scope of Community health defined?

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      65. Has the direction changed at all during the course of Community health? If so, when did it change and why?

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      66. Do you all define Community health in the same way?

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      67. Are there different segments of customers?

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      68. Are customer(s) identified and segmented according to their different needs and requirements?

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      69. Where can you gather more information?

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      70. When is the estimated completion date?

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      71. Is the team adequately staffed with the desired cross-functionality? If not, what

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