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and documenting its work?

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      66. What is the definition of success?

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      67. What key stakeholder process output measure(s) does Service networking leverage and how?

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      68. Has the direction changed at all during the course of Service networking? If so, when did it change and why?

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      69. Has/have the customer(s) been identified?

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      70. How do you manage scope?

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      71. Do you all define Service networking in the same way?

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      72. What is the scope of Service networking?

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      73. What are the dynamics of the communication plan?

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      74. What gets examined?

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      75. Are task requirements clearly defined?

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      76. What scope do you want your strategy to cover?

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      77. Does the scope remain the same?

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      78. What system do you use for gathering Service networking information?

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      79. Who is gathering information?

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      80. Are different versions of process maps needed to account for the different types of inputs?

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      81. Are approval levels defined for contracts and supplements to contracts?

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      82. Will a Service networking production readiness review be required?

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      83. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?

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      84. How does the Service networking manager ensure against scope creep?

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      85. How would you define Service networking leadership?

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      86. Are resources adequate for the scope?

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      87. What are the record-keeping requirements of Service networking activities?

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      88. Are there different segments of customers?

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      89. Who is gathering Service networking information?

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      90. Has a Service networking requirement not been met?

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      91. Have specific policy objectives been defined?

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      92. How will variation in the actual durations of each activity be dealt with to ensure that the expected Service networking results are met?

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      93. What are the requirements for audit information?

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      94. How do you gather requirements?

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      95. How do you manage unclear Service networking requirements?

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      96. What defines best in class?

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      97. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?

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      98. Are there any constraints known that bear on the ability to perform Service networking work? How is the team addressing them?

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      99. Scope of sensitive information?

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      100. Why are you doing Service networking and what is the scope?

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      101. What information do you gather?

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      102. The political context: who holds power?

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      103. What is in scope?

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      104. What are (control) requirements for Service networking Information?

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      105. How do you gather Service networking requirements?

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      106. In what way can you redefine the criteria of choice clients have in your category in your favor?

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      107. What is the definition of Service networking excellence?

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      108. What is the worst case scenario?

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      109. Is Service networking currently on schedule according to the plan?

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      110. Does the team have regular meetings?

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      111. What are the Service networking use cases?

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      112. What are the rough order estimates on cost savings/opportunities that Service networking brings?

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      113. What Service networking requirements should be gathered?

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      114. Is there a clear Service networking case definition?

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      115. What specifically is the problem? Where does it occur? When does it occur? What is its extent?

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      116. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?

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      117. How have you defined all Service networking requirements first?

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      118. What are the core elements of the Service networking business case?

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      119. Is the work to date meeting requirements?

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      120. What happens if Service networking’s scope changes?

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      121. Who approved the Service networking scope?

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      122. How did the Service networking manager receive input to the development of a Service networking improvement plan and the estimated completion dates/times of each activity?

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