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Score

      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Health management Index at the beginning of the Self-Assessment.

      CRITERION #3: MEASURE:

      INTENT: Gather the correct data. Measure the current performance and evolution of the situation.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. What does verifying compliance entail?

      <--- Score

      2. Are there competing Health management priorities?

      <--- Score

      3. What causes mismanagement?

      <--- Score

      4. What are the costs?

      <--- Score

      5. Is there an opportunity to verify requirements?

      <--- Score

      6. What are the methods of performance measurement?

      <--- Score

      7. Are missed Health management opportunities costing your organization money?

      <--- Score

      8. What do people want to verify?

      <--- Score

      9. Have you made assumptions about the shape of the future, particularly its impact on your customers and competitors?

      <--- Score

      10. Do you effectively measure and reward individual and team performance?

      <--- Score

      11. What are your customers expectations and measures?

      <--- Score

      12. Who pays the cost?

      <--- Score

      13. How will effects be measured?

      <--- Score

      14. Do you verify that corrective actions were taken?

      <--- Score

      15. Was a business case (cost/benefit) developed?

      <--- Score

      16. What measurements are being captured?

      <--- Score

      17. Do you have a flow diagram of what happens?

      <--- Score

      18. What are hidden Health management quality costs?

      <--- Score

      19. Are supply costs steady or fluctuating?

      <--- Score

      20. How do you focus on what is right -not who is right?

      <--- Score

      21. Why use a framework for risk analysis?

      <--- Score

      22. What is measured? Why?

      <--- Score

      23. Is cost of care information available to clients before procedures are performed or scheduled?

      <--- Score

      24. What drives O&M cost?

      <--- Score

      25. Are you able to realize any cost savings?

      <--- Score

      26. What could cause delays in the schedule?

      <--- Score

      27. What will have the biggest impact on clients?

      <--- Score

      28. What does your operating model cost?

      <--- Score

      29. Do you aggressively reward and promote the people who have the biggest impact on creating excellent Health management services/products?

      <--- Score

      30. How do you verify the Health management requirements quality?

      <--- Score

      31. What is the root cause(s) of the problem?

      <--- Score

      32. What is the cause of any Health management gaps?

      <--- Score

      33. What are the operational costs after Health management deployment?

      <--- Score

      34. When should you bother with diagrams?

      <--- Score

      35. What causes innovation to fail or succeed in your organization?

      <--- Score

      36. Are you taking your company in the direction of better and revenue or cheaper and cost?

      <--- Score

      37. What evidence is there and what is measured?

      <--- Score

      38. Who is driving up costs and weighing down your quality improvement?

      <--- Score

      39. How are measurements made?

      <--- Score

      40. Do you need a tool with a larger emphasis on data analytics or a workflow management tool?

      <--- Score

      41. What is your Health management quality cost segregation study?

      <--- Score

      42. How do you aggregate measures across priorities?

      <--- Score

      43. What types of adverse effects might be caused by the social and environmental determinant?

      <--- Score

      44. What is your decision requirements diagram?

      <--- Score

      45. When a disaster occurs, who gets priority?

      <--- Score

      46. Was a life-cycle cost analysis performed?

      <--- Score

      47. Where is it measured?

      <--- Score

      48. What are your operating costs?

      <--- Score

      49. How do you control the overall costs of your work processes?

      <--- Score

      50. Do the benefits outweigh the costs?

      <--- Score

      51. Are the measurements objective?

      <--- Score

      52. How can a Health management test verify your ideas or assumptions?

      <--- Score

      53. How do you verify your resources?

      <--- Score

      54. Why a Health management focus?

      <--- Score

      55. Have design-to-cost goals been established?

      <--- Score

      56.

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