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      59. How do you recognize an objection?

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      60. How do you take a forward-looking perspective in identifying Health management research related to market response and models?

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      61. What Health management capabilities do you need?

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      62. What information do users need?

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      63. Is it needed?

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      64. Does your organization need more Health management education?

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      65. Are problem definition and motivation clearly presented?

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      66. What Health management coordination do you need?

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      67. Will Health management deliverables need to be tested and, if so, by whom?

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      68. How are the Health management’s objectives aligned to the group’s overall stakeholder strategy?

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      69. How many trainings, in total, are needed?

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      70. Consider your own Health management project, what types of organizational problems do you think might be causing or affecting your problem, based on the work done so far?

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      71. Is the quality assurance team identified?

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      72. What is the smallest subset of the problem you can usefully solve?

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      73. What is the recognized need?

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      74. What training and capacity building actions are needed to implement proposed reforms?

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      75. Will a response program recognize when a crisis occurs and provide some level of response?

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      76. Are there Health management problems defined?

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      77. Operational Site Visits: What Are the Hot Issues?

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      78. Can management personnel recognize the monetary benefit of Health management?

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      79. How are you going to measure success?

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      80. What resources or support might you need?

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      81. How does it fit into your organizational needs and tasks?

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      82. Who else hopes to benefit from it?

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      83. Do you need different information or graphics?

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      84. Do you need to avoid or amend any Health management activities?

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      85. To what extent does each concerned units management team recognize Health management as an effective investment?

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      86. Do you recognize Health management achievements?

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      87. What are the minority interests and what amount of minority interests can be recognized?

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      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Health management Index at the beginning of the Self-Assessment.

      CRITERION #2: DEFINE:

      INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. Do you have a Health management success story or case study ready to tell and share?

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      2. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?

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      3. What is in the scope and what is not in scope?

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      4. What specifically is the problem? Where does it occur? When does it occur? What is its extent?

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      5. Is scope creep really all bad news?

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      6. Meeting other governance requirements?

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      7. If substitutes have been appointed, have they been briefed on the Health management goals and received regular communications as to the progress to date?

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      8. What are the tasks and definitions?

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      9. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?

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      10. Is Health management linked to key stakeholder goals and objectives?

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      11. What are the Health management use cases?

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      12. Is there a clear Health management case definition?

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      13. Is the Health management scope manageable?

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      14. What information should you gather?

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      15. Who are the Health management improvement team members, including Management Leads and Coaches?

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      16. What constraints exist that might impact the team?

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      17. Has a project plan, Gantt chart, or similar been developed/completed?

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      18. What are (control) requirements for Health management Information?

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      19. Who is gathering Health management information?

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      20. Will team members perform Health management work when assigned and in a timely fashion?

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      21. Has everyone on the team, including the team leaders, been properly trained?

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      22.

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