LITMIR.BIZ

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      81. What information do you gather?

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      82. How do you manage unclear Health management requirements?

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      83. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?

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      84. What is the context?

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      85. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?

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      86. How are consistent Health management definitions important?

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      87. Are roles and responsibilities formally defined?

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      88. Is it clearly defined in and to your organization what you do?

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      89. What would be the goal or target for a Health management’s improvement team?

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      90. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?

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      91. Is Health management currently on schedule according to the plan?

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      92. Has a team charter been developed and communicated?

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      93. What is the definition of success?

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      94. How do you think the partners involved in Health management would have defined success?

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      95. Is the current ‘as is’ process being followed? If not, what are the discrepancies?

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      96. What is the definition of Health management excellence?

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      97. Who approved the Health management scope?

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      98. Who is gathering information?

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      99. Has your scope been defined?

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      100. What Health management requirements should be gathered?

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      101. Is data collected and displayed to better understand customer(s) critical needs and requirements.

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      102. Are there any constraints known that bear on the ability to perform Health management work? How is the team addressing them?

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      103. Are required metrics defined, what are they?

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      104. Has a Health management requirement not been met?

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      105. What gets examined?

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      106. When are meeting minutes sent out? Who is on the distribution list?

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      107. What is out of scope?

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      108. How did the Health management manager receive input to the development of a Health management improvement plan and the estimated completion dates/times of each activity?

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      109. What are the compelling stakeholder reasons for embarking on Health management?

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      110. What system do you use for gathering Health management information?

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      111. What are the rough order estimates on cost savings/opportunities that Health management brings?

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      112. Is the team formed and are team leaders (Coaches and Management Leads) assigned?

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      113. How do you manage changes in Health management requirements?

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      114. Does the team have regular meetings?

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      115. What key stakeholder process output measure(s) does Health management leverage and how?

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      116. Has the Health management work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?

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      117. How often are the team meetings?

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      118. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?

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      119. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?

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      120. Is full participation by members in regularly held team meetings guaranteed?

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      121. How will the Health management team and the group measure complete success of Health management?

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      122. Is there a Health management management charter, including stakeholder case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan?

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      123. When is the estimated completion date?

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      124. Will this project require Capital Budget funding?

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      125. Why are you doing Health management and what is the scope?

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      126. What knowledge or experience is required?

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      127. What is the scope of the Health management effort?

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      128. Has a high-level ‘as is’ process map been completed, verified and validated?

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      129. Has/have the customer(s) been identified?

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      130. What sort of initial information to gather?

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      131. What is a worst-case scenario for losses?

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      132. How can the value of Health management be defined?

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      133. What intelligence can you gather?

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      134. In what way can you redefine the criteria of choice clients have in your category in your favor?

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