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improvement team members, including Management Leads and Coaches?

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      109. What is the scope of the Transaction payments as a service work?

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      110. How would you define the culture at your organization, how susceptible is it to Transaction payments as a service changes?

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      111. What constraints exist that might impact the team?

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      112. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?

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      113. When is/was the Transaction payments as a service start date?

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      114. Is scope creep really all bad news?

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      115. What is out-of-scope initially?

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      116. How do you hand over Transaction payments as a service context?

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      117. Is the Transaction payments as a service scope manageable?

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      118. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?

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      119. What are the record-keeping requirements of Transaction payments as a service activities?

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      120. Are resources adequate for the scope?

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      121. Are approval levels defined for contracts and supplements to contracts?

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      122. How do you think the partners involved in Transaction payments as a service would have defined success?

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      123. How will variation in the actual durations of each activity be dealt with to ensure that the expected Transaction payments as a service results are met?

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      124. How did the Transaction payments as a service manager receive input to the development of a Transaction payments as a service improvement plan and the estimated completion dates/times of each activity?

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      125. What are the compelling stakeholder reasons for embarking on Transaction payments as a service?

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      126. What defines best in class?

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      127. What is the scope of the Transaction payments as a service effort?

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      128. How do you gather the stories?

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      129. How would you define Transaction payments as a service leadership?

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      130. What sort of initial information to gather?

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      131. What is in the scope and what is not in scope?

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      132. What are the rough order estimates on cost savings/opportunities that Transaction payments as a service brings?

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      133. What is the context?

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      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Transaction payments as a service Index at the beginning of the Self-Assessment.

      CRITERION #3: MEASURE:

      INTENT: Gather the correct data. Measure the current performance and evolution of the situation.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. Among the Transaction payments as a service product and service cost to be estimated, which is considered hardest to estimate?

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      2. What are the costs of delaying Transaction payments as a service action?

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      3. What could cause you to change course?

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      4. Does a Transaction payments as a service quantification method exist?

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      5. How can you measure Transaction payments as a service in a systematic way?

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      6. What would it cost to replace your technology?

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      7. Are the measurements objective?

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      8. How is progress measured?

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      9. How can you manage cost down?

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      10. Was a business case (cost/benefit) developed?

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      11. At what cost?

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      12. What are your operating costs?

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      13. How do you stay flexible and focused to recognize larger Transaction payments as a service results?

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      14. What can be used to verify compliance?

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      15. Have you included everything in your Transaction payments as a service cost models?

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      16. What methods are feasible and acceptable to estimate the impact of reforms?

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      17. What is the total fixed cost?

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      18. Which Transaction payments as a service impacts are significant?

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      19. Are there competing Transaction payments as a service priorities?

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      20. How can you reduce the costs of obtaining inputs?

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      21. How do you verify if Transaction payments as a service is built right?

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      22. Which costs should be taken into account?

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      23. How sensitive must the Transaction payments as a service strategy be to cost?

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      24. Which measures and indicators matter?

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      25.

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