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Score

      52. Where do you need to exercise leadership?

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      53. What is the smallest subset of the problem you can usefully solve?

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      54. Which needs are not included or involved?

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      55. Are employees recognized for desired behaviors?

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      56. Are there any specific expectations or concerns about the Transaction payments as a service team, Transaction payments as a service itself?

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      57. How are training requirements identified?

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      58. How do you recognize an Transaction payments as a service objection?

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      59. What extra resources will you need?

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      60. Are there Transaction payments as a service problems defined?

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      61. What information do users need?

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      62. What Transaction payments as a service events should you attend?

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      63. Are losses recognized in a timely manner?

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      64. What creative shifts do you need to take?

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      65. How do you assess your Transaction payments as a service workforce capability and capacity needs, including skills, competencies, and staffing levels?

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      66. Who needs to know about Transaction payments as a service?

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      67. Think about the people you identified for your Transaction payments as a service project and the project responsibilities you would assign to them, what kind of training do you think they would need to perform these responsibilities effectively?

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      68. Are employees recognized or rewarded for performance that demonstrates the highest levels of integrity?

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      69. What does Transaction payments as a service success mean to the stakeholders?

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      70. Will a response program recognize when a crisis occurs and provide some level of response?

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      71. What prevents you from making the changes you know will make you a more effective Transaction payments as a service leader?

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      72. What activities does the governance board need to consider?

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      73. What should be considered when identifying available resources, constraints, and deadlines?

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      74. For your Transaction payments as a service project, identify and describe the business environment, is there more than one layer to the business environment?

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      75. To what extent does each concerned units management team recognize Transaction payments as a service as an effective investment?

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      76. When a Transaction payments as a service manager recognizes a problem, what options are available?

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      77. What is the Transaction payments as a service problem definition? What do you need to resolve?

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      78. Is it clear when you think of the day ahead of you what activities and tasks you need to complete?

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      79. How do you take a forward-looking perspective in identifying Transaction payments as a service research related to market response and models?

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      80. Do you need different information or graphics?

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      81. Will Transaction payments as a service deliverables need to be tested and, if so, by whom?

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      82. How can auditing be a preventative security measure?

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      83. Have you identified your Transaction payments as a service key performance indicators?

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      84. Who are your key stakeholders who need to sign off?

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      85. Is the quality assurance team identified?

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      86. What resources or support might you need?

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      87. Who needs budgets?

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      88. Is the need for organizational change recognized?

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      89. What is the extent or complexity of the Transaction payments as a service problem?

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      90. What problems are you facing and how do you consider Transaction payments as a service will circumvent those obstacles?

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      91. Consider your own Transaction payments as a service project, what types of organizational problems do you think might be causing or affecting your problem, based on the work done so far?

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      92. What would happen if Transaction payments as a service weren’t done?

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      93. Who defines the rules in relation to any given issue?

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      94. How are the Transaction payments as a service’s objectives aligned to the group’s overall stakeholder strategy?

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      95. Is it needed?

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      96. What vendors make products that address the Transaction payments as a service needs?

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      97. Are you dealing with any of the same issues today as yesterday? What can you do about this?

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      98. What needs to stay?

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      99. Are there any revenue recognition issues?

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      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Transaction payments as a service Index at the beginning of the Self-Assessment.

      CRITERION #2: DEFINE:

      INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.

      In my belief, the answer to this question is clearly defined:

      5

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