LITMIR.BIZ

      BEGINNING OF THE

      SELF-ASSESSMENT:

      Table of Contents

      About The Art of Service7

      Included Resources - how to access7

      Purpose of this Self-Assessment9

      How to use the Self-Assessment10

      Social Learning Tools

      Scorecard Example12

      Social Learning Tools

      Scorecard13

      BEGINNING OF THE

      SELF-ASSESSMENT:14

      CRITERION #1: RECOGNIZE15

      CRITERION #2: DEFINE:27

      CRITERION #3: MEASURE:43

      CRITERION #4: ANALYZE:57

      CRITERION #5: IMPROVE:73

      CRITERION #6: CONTROL:89

      CRITERION #7: SUSTAIN:101

      Social Learning Tools and Managing Projects, Criteria for Project Managers:127

      1.0 Initiating Process Group: Social Learning Tools128

      1.1 Project Charter: Social Learning Tools130

      1.2 Stakeholder Register: Social Learning Tools132

      1.3 Stakeholder Analysis Matrix: Social Learning Tools133

      2.0 Planning Process Group: Social Learning Tools135

      2.1 Project Management Plan: Social Learning Tools137

      2.2 Scope Management Plan: Social Learning Tools139

      2.3 Requirements Management Plan: Social Learning Tools141

      2.4 Requirements Documentation: Social Learning Tools143

      2.5 Requirements Traceability Matrix: Social Learning Tools145

      2.6 Project Scope Statement: Social Learning Tools147

      2.7 Assumption and Constraint Log: Social Learning Tools149

      2.8 Work Breakdown Structure: Social Learning Tools151

      2.9 WBS Dictionary: Social Learning Tools153

      2.10 Schedule Management Plan: Social Learning Tools155

      2.11 Activity List: Social Learning Tools157

      2.12 Activity Attributes: Social Learning Tools159

      2.13 Milestone List: Social Learning Tools161

      2.14 Network Diagram: Social Learning Tools163

      2.15 Activity Resource Requirements: Social Learning Tools165

      2.16 Resource Breakdown Structure: Social Learning Tools167

      2.17 Activity Duration Estimates: Social Learning Tools169

      2.18 Duration Estimating Worksheet: Social Learning Tools171

      2.19 Project Schedule: Social Learning Tools173

      2.20 Cost Management Plan: Social Learning Tools175

      2.21 Activity Cost Estimates: Social Learning Tools177

      2.22 Cost Estimating Worksheet: Social Learning Tools179

      2.23 Cost Baseline: Social Learning Tools181

      2.24 Quality Management Plan: Social Learning Tools183

      2.25 Quality Metrics: Social Learning Tools185

      2.26 Process Improvement Plan: Social Learning Tools187

      2.27 Responsibility Assignment Matrix: Social Learning Tools189

      2.28 Roles and Responsibilities: Social Learning Tools191

      2.29 Human Resource Management Plan: Social Learning Tools193

      2.30 Communications Management Plan: Social Learning Tools195

      2.31 Risk Management Plan: Social Learning Tools197

      2.32 Risk Register: Social Learning Tools199

      2.33 Probability and Impact Assessment: Social Learning Tools201

      2.34 Probability and Impact Matrix: Social Learning Tools203

      2.35 Risk Data Sheet: Social Learning Tools205

      2.36 Procurement Management Plan: Social Learning Tools207

      2.37 Source Selection Criteria: Social Learning Tools209

      2.38 Stakeholder Management Plan: Social Learning Tools211

      2.39 Change Management Plan: Social Learning Tools213

      3.0 Executing Process Group: Social Learning Tools215

      3.1 Team Member Status Report: Social Learning Tools217

      3.2 Change Request: Social Learning Tools219

      3.3 Change Log: Social Learning Tools221

      3.4 Decision Log: Social Learning Tools223

      3.5 Quality Audit: Social Learning Tools225

      3.6 Team Directory: Social Learning Tools228

      3.7 Team Operating Agreement: Social Learning Tools230

      3.8 Team Performance Assessment: Social Learning Tools232

      3.9 Team Member Performance Assessment: Social Learning Tools235

      3.10 Issue Log: Social Learning Tools237

      4.0 Monitoring and Controlling Process Group: Social Learning Tools239

      4.1 Project Performance Report: Social Learning Tools241

      4.2 Variance Analysis: Social Learning Tools243

      4.3 Earned Value Status: Social Learning Tools245

      4.4 Risk Audit: Social Learning Tools247

      4.5 Contractor Status Report: Social Learning Tools249

      4.6 Formal Acceptance: Social Learning Tools251

      5.0 Closing Process Group: Social Learning Tools253

      5.1 Procurement Audit: Social Learning Tools255

      5.2 Contract Close-Out: Social Learning Tools257

      5.3 Project or Phase Close-Out: Social Learning Tools259

      5.4 Lessons Learned: Social Learning Tools261

      Index263

      CRITERION #1: RECOGNIZE