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What evidence is there and what is measured?

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      102. Which measures and indicators matter?

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      103. How do you verify performance?

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      104. What are your key Desktop Management Interface organizational performance measures, including key short and longer-term financial measures?

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      105. How do you verify if Desktop Management Interface is built right?

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      106. How are costs allocated?

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      107. What are the Desktop Management Interface investment costs?

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      108. Does a Desktop Management Interface quantification method exist?

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      109. Who should receive measurement reports?

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      110. What is the total cost related to deploying Desktop Management Interface, including any consulting or professional services?

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      111. Are there competing Desktop Management Interface priorities?

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      112. How can you manage cost down?

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      113. What can be used to verify compliance?

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      114. Has a cost center been established?

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      115. Where can you go to verify the info?

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      116. What are your operating costs?

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      117. Are there measurements based on task performance?

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      118. Are the Desktop Management Interface benefits worth its costs?

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      119. What potential environmental factors impact the Desktop Management Interface effort?

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      120. What drives O&M cost?

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      121. How will effects be measured?

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      122. What methods are feasible and acceptable to estimate the impact of reforms?

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      123. Are the measurements objective?

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      124. Do the benefits outweigh the costs?

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      125. How will measures be used to manage and adapt?

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      126. What is the cause of any Desktop Management Interface gaps?

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      127. What is your Desktop Management Interface quality cost segregation study?

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      128. What causes extra work or rework?

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      129. What are the costs of delaying Desktop Management Interface action?

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      130. How will success or failure be measured?

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      131. How will costs be allocated?

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      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Desktop Management Interface Index at the beginning of the Self-Assessment.

      CRITERION #4: ANALYZE:

      INTENT: Analyze causes, assumptions and hypotheses.

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