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Score

      76. Is there a clear Master Data Services case definition?

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      77. If substitutes have been appointed, have they been briefed on the Master Data Services goals and received regular communications as to the progress to date?

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      78. Is data collected and displayed to better understand customer(s) critical needs and requirements.

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      79. Has the direction changed at all during the course of Master Data Services? If so, when did it change and why?

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      80. Are there any specific Identity Management requirements?

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      81. Do you have a Master Data Services success story or case study ready to tell and share?

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      82. Are there any constraints known that bear on the ability to perform Master Data Services work? How is the team addressing them?

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      83. What is the context?

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      84. What Master Data Services requirements should be gathered?

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      85. What key stakeholder process output measure(s) does Master Data Services leverage and how?

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      86. Does the scope remain the same?

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      87. What are the Master Data Services tasks and definitions?

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      88. Will team members perform Master Data Services work when assigned and in a timely fashion?

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      89. Are there different segments of customers?

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      90. How will variation in the actual durations of each activity be dealt with to ensure that the expected Master Data Services results are met?

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      91. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?

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      92. Does the team have regular meetings?

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      93. Has a team charter been developed and communicated?

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      94. What constraints exist that might impact the team?

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      95. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?

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      96. What scope do you want your strategy to cover?

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      97. Has everyone on the team, including the team leaders, been properly trained?

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      98. Why are you doing Master Data Services and what is the scope?

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      99. Will team members regularly document their Master Data Services work?

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      100. How do you manage unclear Master Data Services requirements?

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      101. Are the Master Data Services requirements testable?

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      102. Has a high-level ‘as is’ process map been completed, verified and validated?

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      103. Are approval levels defined for contracts and supplements to contracts?

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      104. How did the Master Data Services manager receive input to the development of a Master Data Services improvement plan and the estimated completion dates/times of each activity?

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      105. Has your scope been defined?

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      106. Is the scope of Master Data Services defined?

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      107. What knowledge or experience is required?

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      108. What are the tasks and definitions?

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      109. Who approved the Master Data Services scope?

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      110. Are improvement team members fully trained on Master Data Services?

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      111. Is there any additional Master Data Services definition of success?

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      112. How are consistent Master Data Services definitions important?

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      113. Have the customer needs been translated into specific, measurable requirements? How?

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      114. How is the team tracking and documenting its work?

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      115. Is full participation by members in regularly held team meetings guaranteed?

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      116. How do you catch Master Data Services definition inconsistencies?

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      117. What is the scope of the Master Data Services effort?

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      118. Will a Master Data Services production readiness review be required?

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      119. What is the definition of Master Data Services excellence?

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      120. Is the team formed and are team leaders (Coaches and Management Leads) assigned?

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      121. What are the record-keeping requirements of Master Data Services activities?

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      122. Are stakeholder processes mapped?

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      123. Is scope creep really all bad news?

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      124. What customer feedback methods were used to solicit their input?

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      125. How does the Master Data Services manager ensure against scope creep?

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      126. Is the team sponsored by a champion or stakeholder leader?

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      127. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?

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      128. Are customer(s) identified and segmented according to their different needs and requirements?

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      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered)

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