LITMIR.BIZ

      BEGINNING OF THE

      SELF-ASSESSMENT:

      Table of Contents

      About The Art of Service7

      Included Resources - how to access7

      Purpose of this Self-Assessment9

      How to use the Self-Assessment10

      Master Data Services

      Scorecard Example12

      Master Data Services

      Scorecard13

      BEGINNING OF THE

      SELF-ASSESSMENT:14

      CRITERION #1: RECOGNIZE15

      CRITERION #2: DEFINE:26

      CRITERION #3: MEASURE:41

      CRITERION #4: ANALYZE:55

      CRITERION #5: IMPROVE:71

      CRITERION #6: CONTROL:87

      CRITERION #7: SUSTAIN:98

      Master Data Services and Managing Projects, Criteria for Project Managers:125

      1.0 Initiating Process Group: Master Data Services126

      1.1 Project Charter: Master Data Services128

      1.2 Stakeholder Register: Master Data Services130

      1.3 Stakeholder Analysis Matrix: Master Data Services131

      2.0 Planning Process Group: Master Data Services133

      2.1 Project Management Plan: Master Data Services135

      2.2 Scope Management Plan: Master Data Services137

      2.3 Requirements Management Plan: Master Data Services139

      2.4 Requirements Documentation: Master Data Services141

      2.5 Requirements Traceability Matrix: Master Data Services143

      2.6 Project Scope Statement: Master Data Services145

      2.7 Assumption and Constraint Log: Master Data Services147

      2.8 Work Breakdown Structure: Master Data Services149

      2.9 WBS Dictionary: Master Data Services151

      2.10 Schedule Management Plan: Master Data Services153

      2.11 Activity List: Master Data Services155

      2.12 Activity Attributes: Master Data Services157

      2.13 Milestone List: Master Data Services159

      2.14 Network Diagram: Master Data Services161

      2.15 Activity Resource Requirements: Master Data Services163

      2.16 Resource Breakdown Structure: Master Data Services165

      2.17 Activity Duration Estimates: Master Data Services167

      2.18 Duration Estimating Worksheet: Master Data Services169

      2.19 Project Schedule: Master Data Services171

      2.20 Cost Management Plan: Master Data Services173

      2.21 Activity Cost Estimates: Master Data Services175

      2.22 Cost Estimating Worksheet: Master Data Services177

      2.23 Cost Baseline: Master Data Services179

      2.24 Quality Management Plan: Master Data Services181

      2.25 Quality Metrics: Master Data Services183

      2.26 Process Improvement Plan: Master Data Services185

      2.27 Responsibility Assignment Matrix: Master Data Services187

      2.28 Roles and Responsibilities: Master Data Services189

      2.29 Human Resource Management Plan: Master Data Services191

      2.30 Communications Management Plan: Master Data Services193

      2.31 Risk Management Plan: Master Data Services195

      2.32 Risk Register: Master Data Services197

      2.33 Probability and Impact Assessment: Master Data Services199

      2.34 Probability and Impact Matrix: Master Data Services201

      2.35 Risk Data Sheet: Master Data Services203

      2.36 Procurement Management Plan: Master Data Services205

      2.37 Source Selection Criteria: Master Data Services207

      2.38 Stakeholder Management Plan: Master Data Services209

      2.39 Change Management Plan: Master Data Services211

      3.0 Executing Process Group: Master Data Services213

      3.1 Team Member Status Report: Master Data Services215

      3.2 Change Request: Master Data Services217

      3.3 Change Log: Master Data Services219

      3.4 Decision Log: Master Data Services221

      3.5 Quality Audit: Master Data Services223

      3.6 Team Directory: Master Data Services225

      3.7 Team Operating Agreement: Master Data Services227

      3.8 Team Performance Assessment: Master Data Services229

      3.9 Team Member Performance Assessment: Master Data Services232

      3.10 Issue Log: Master Data Services234

      4.0 Monitoring and Controlling Process Group: Master Data Services236

      4.1 Project Performance Report: Master Data Services238

      4.2 Variance Analysis: Master Data Services240

      4.3 Earned Value Status: Master Data Services242

      4.4 Risk Audit: Master Data Services244

      4.5 Contractor Status Report: Master Data Services246

      4.6 Formal Acceptance: Master Data Services248

      5.0 Closing Process Group: Master Data Services250

      5.1 Procurement Audit: Master Data Services252

      5.2 Contract Close-Out: Master Data Services254

      5.3 Project or Phase Close-Out: Master Data Services256

      5.4 Lessons Learned: Master Data Services258

      Index260

      CRITERION #1: RECOGNIZE