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      56. What are the expected benefits of Master Data Services to the stakeholder?

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      57. What activities does the governance board need to consider?

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      58. Who are your key stakeholders who need to sign off?

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      59. Which information does the Master Data Services business case need to include?

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      60. What is the recognized need?

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      61. What is the Master Data Services problem definition? What do you need to resolve?

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      62. Are there any revenue recognition issues?

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      63. What tools and technologies are needed for a custom Master Data Services project?

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      64. What do you need to start doing?

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      65. How do you identify the kinds of information that you will need?

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      66. What is the smallest subset of the problem you can usefully solve?

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      67. Are there Master Data Services problems defined?

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      68. Are problem definition and motivation clearly presented?

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      69. Is the need for organizational change recognized?

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      70. Think about the people you identified for your Master Data Services project and the project responsibilities you would assign to them, what kind of training do you think they would need to perform these responsibilities effectively?

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      71. Who needs budgets?

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      72. Why is services demand a problem?

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      73. What needs to be done?

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      74. How many trainings, in total, are needed?

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      75. Which issues are too important to ignore?

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      76. Where do you need to exercise leadership?

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      77. What training and capacity building actions are needed to implement proposed reforms?

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      78. How do you recognize an objection?

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      79. What does Master Data Services success mean to the stakeholders?

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      80. What problems are you facing and how do you consider Master Data Services will circumvent those obstacles?

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      81. Do you need to avoid or amend any Master Data Services activities?

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      82. Where is training needed?

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      83. Does the problem have ethical dimensions?

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      84. Would you recognize a threat from the inside?

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      85. Will new equipment/products be required to facilitate Master Data Services delivery, for example is new software needed?

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      86. What are your needs in relation to Master Data Services skills, labor, equipment, and markets?

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      87. Why the need?

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      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Master Data Services Index at the beginning of the Self-Assessment.

      CRITERION #2: DEFINE:

      INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. Is the current ‘as is’ process being followed? If not, what are the discrepancies?

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      2. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?

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      3. How will the Master Data Services team and the group measure complete success of Master Data Services?

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      4. Are task requirements clearly defined?

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      5. Is budget approved and allocated for the requirements?

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      6. When is/was the Master Data Services start date?

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      7. Is Master Data Services required?

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      8. What specifically is the problem? Where does it occur? When does it occur? What is its extent?

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      9. Is a fully trained team formed, supported, and committed to work on the Master Data Services improvements?

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      10. How do you keep key subject matter experts in the loop?

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      11. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?

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      12. How do you gather requirements?

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      13. What are the rough order estimates on cost savings/opportunities that Master Data Services brings?

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      14. Is Master Data Services linked to key stakeholder goals and objectives?

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      15. What is in the scope and what is not in scope?

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      16. What is out-of-scope initially?

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      17. What intelligence can you gather?

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      18. What is the scope of the Master Data Services work?

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      19. What are (control) requirements for Master Data Services Information?

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