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Intensity Scorecard on the second next page of the Self-Assessment.

      Your completed Resource Intensity Scorecard will give you a clear presentation of which Resource Intensity areas need attention.

      Resource Intensity

      Scorecard Example

      Example of how the finalized Scorecard can look like:

      Resource Intensity

      Scorecard

      Your Scores:

      BEGINNING OF THE

      SELF-ASSESSMENT:

      Table of Contents

      About The Art of Service7

      Included Resources - how to access7

      Purpose of this Self-Assessment9

      How to use the Self-Assessment10

      Resource Intensity

      Scorecard Example12

      Resource Intensity

      Scorecard13

      BEGINNING OF THE

      SELF-ASSESSMENT:14

      CRITERION #1: RECOGNIZE15

      CRITERION #2: DEFINE:27

      CRITERION #3: MEASURE:43

      CRITERION #4: ANALYZE:57

      CRITERION #5: IMPROVE:73

      CRITERION #6: CONTROL:89

      CRITERION #7: SUSTAIN:101

      Resource Intensity and Managing Projects, Criteria for Project Managers:126

      1.0 Initiating Process Group: Resource Intensity127

      1.1 Project Charter: Resource Intensity129

      1.2 Stakeholder Register: Resource Intensity131

      1.3 Stakeholder Analysis Matrix: Resource Intensity132

      2.0 Planning Process Group: Resource Intensity134

      2.1 Project Management Plan: Resource Intensity136

      2.2 Scope Management Plan: Resource Intensity138

      2.3 Requirements Management Plan: Resource Intensity140

      2.4 Requirements Documentation: Resource Intensity142

      2.5 Requirements Traceability Matrix: Resource Intensity144

      2.6 Project Scope Statement: Resource Intensity146

      2.7 Assumption and Constraint Log: Resource Intensity148

      2.8 Work Breakdown Structure: Resource Intensity150

      2.9 WBS Dictionary: Resource Intensity152

      2.10 Schedule Management Plan: Resource Intensity155

      2.11 Activity List: Resource Intensity157

      2.12 Activity Attributes: Resource Intensity159

      2.13 Milestone List: Resource Intensity161

      2.14 Network Diagram: Resource Intensity163

      2.15 Activity Resource Requirements: Resource Intensity165

      2.16 Resource Breakdown Structure: Resource Intensity167

      2.17 Activity Duration Estimates: Resource Intensity169

      2.18 Duration Estimating Worksheet: Resource Intensity172

      2.19 Project Schedule: Resource Intensity174

      2.20 Cost Management Plan: Resource Intensity176

      2.21 Activity Cost Estimates: Resource Intensity178

      2.22 Cost Estimating Worksheet: Resource Intensity180

      2.23 Cost Baseline: Resource Intensity182

      2.24 Quality Management Plan: Resource Intensity184

      2.25 Quality Metrics: Resource Intensity186

      2.26 Process Improvement Plan: Resource Intensity188

      2.27 Responsibility Assignment Matrix: Resource Intensity190

      2.28 Roles and Responsibilities: Resource Intensity192

      2.29 Human Resource Management Plan: Resource Intensity194

      2.30 Communications Management Plan: Resource Intensity196

      2.31 Risk Management Plan: Resource Intensity198

      2.32 Risk Register: Resource Intensity200

      2.33 Probability and Impact Assessment: Resource Intensity202

      2.34 Probability and Impact Matrix: Resource Intensity204

      2.35 Risk Data Sheet: Resource Intensity206

      2.36 Procurement Management Plan: Resource Intensity208

      2.37 Source Selection Criteria: Resource Intensity210

      2.38 Stakeholder Management Plan: Resource Intensity212

      2.39 Change Management Plan: Resource Intensity214

      3.0 Executing Process Group: Resource Intensity216

      3.1 Team Member Status Report: Resource Intensity218

      3.2 Change Request: Resource Intensity220

      3.3 Change Log: Resource Intensity222

      3.4 Decision Log: Resource Intensity224

      3.5 Quality Audit: Resource Intensity226

      3.6 Team Directory: Resource Intensity229

      3.7 Team Operating Agreement: Resource Intensity231

      3.8 Team Performance Assessment: Resource Intensity233

      3.9 Team Member Performance Assessment: Resource Intensity235

      3.10 Issue Log: Resource Intensity237

      4.0 Monitoring and Controlling Process Group: Resource Intensity239

      4.1 Project Performance Report: Resource Intensity241

      4.2 Variance Analysis: Resource Intensity243

      4.3 Earned Value Status: Resource Intensity245

      4.4 Risk Audit: Resource Intensity247

      4.5 Contractor Status Report: Resource Intensity249

      4.6 Formal Acceptance: Resource Intensity251

      5.0 Closing Process Group: Resource Intensity253

      5.1 Procurement Audit: Resource Intensity255

      5.2 Contract Close-Out: Resource Intensity258

      5.3 Project or Phase Close-Out: Resource Intensity260

      5.4 Lessons Learned: Resource Intensity262

      Index264

      CRITERION #1: RECOGNIZE

      INTENT: Be aware of the need for change. Recognize that there is an unfavorable variation, problem or symptom.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. What training and capacity building actions are needed to implement proposed reforms?

      <--- Score

      2. What prevents you from making the changes you know will

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