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all Games as service requirements first?

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      73. Have the customer needs been translated into specific, measurable requirements? How?

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      74. What Games as service services do you require?

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      75. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?

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      76. Does the team have regular meetings?

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      77. What are the Games as service tasks and definitions?

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      78. How do you catch Games as service definition inconsistencies?

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      79. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?

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      80. Is Games as service currently on schedule according to the plan?

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      81. What is the scope of the Games as service work?

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      82. How do you build the right business case?

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      83. How and when will the baselines be defined?

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      84. What gets examined?

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      85. How do you manage unclear Games as service requirements?

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      86. Has a high-level ‘as is’ process map been completed, verified and validated?

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      87. Do you all define Games as service in the same way?

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      88. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?

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      89. What scope do you want your strategy to cover?

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      90. How are consistent Games as service definitions important?

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      91. Has a Games as service requirement not been met?

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      92. Why are you doing Games as service and what is the scope?

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      93. How can the value of Games as service be defined?

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      94. What information should you gather?

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      95. Are there any constraints known that bear on the ability to perform Games as service work? How is the team addressing them?

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      96. How is the team tracking and documenting its work?

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      97. What are (control) requirements for Games as service Information?

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      98. What sources do you use to gather information for a Games as service study?

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      99. Is Games as service linked to key stakeholder goals and objectives?

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      100. What customer feedback methods were used to solicit their input?

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      101. Is the work to date meeting requirements?

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      102. What are the requirements for audit information?

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      103. Have all basic functions of Games as service been defined?

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      104. What are the Games as service use cases?

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      105. What baselines are required to be defined and managed?

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      106. How would you define the culture at your organization, how susceptible is it to Games as service changes?

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      107. Is special Games as service user knowledge required?

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      108. How do you gather Games as service requirements?

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      109. Do you have organizational privacy requirements?

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      110. What knowledge or experience is required?

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      111. What Games as service requirements should be gathered?

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      112. How do you hand over Games as service context?

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      113. What key stakeholder process output measure(s) does Games as service leverage and how?

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      114. What information do you gather?

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      115. What scope to assess?

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      116. What system do you use for gathering Games as service information?

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      117. What is out-of-scope initially?

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      118. What specifically is the problem? Where does it occur? When does it occur? What is its extent?

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      119. Is there a critical path to deliver Games as service results?

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      120. Are audit criteria, scope, frequency and methods defined?

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      121. Is scope creep really all bad news?

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      122. Does the scope remain the same?

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      123. If substitutes have been appointed, have they been briefed on the Games as service goals and received regular communications as to the progress to date?

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      124. Is the scope of Games as service defined?

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      125. Have specific policy objectives been defined?

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      126. How will the Games as service team and the group measure complete success of Games as service?

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      127. How would you define Games as service leadership?

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      128. What is out of scope?

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      129. What are the core elements of the Games as service business case?

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