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Are improvement team members fully trained on Firmware as a Service?

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      9. What is a worst-case scenario for losses?

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      10. Has a Firmware as a Service requirement not been met?

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      11. Where can you gather more information?

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      12. What information do you gather?

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      13. Is the scope of Firmware as a Service defined?

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      14. What scope to assess?

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      15. How did the Firmware as a Service manager receive input to the development of a Firmware as a Service improvement plan and the estimated completion dates/times of each activity?

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      16. What are the dynamics of the communication plan?

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      17. Are audit criteria, scope, frequency and methods defined?

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      18. The political context: who holds power?

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      19. What are the compelling stakeholder reasons for embarking on Firmware as a Service?

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      20. Who is gathering information?

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      21. What are the record-keeping requirements of Firmware as a Service activities?

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      22. How do you catch Firmware as a Service definition inconsistencies?

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      23. How have you defined all Firmware as a Service requirements first?

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      24. How do you gather the stories?

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      25. What constraints exist that might impact the team?

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      26. Do you all define Firmware as a Service in the same way?

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      27. Will team members regularly document their Firmware as a Service work?

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      28. What is the worst case scenario?

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      29. What critical content must be communicated – who, what, when, where, and how?

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      30. Is the current ‘as is’ process being followed? If not, what are the discrepancies?

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      31. What are the core elements of the Firmware as a Service business case?

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      32. What information should you gather?

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      33. What was the context?

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      34. Is the Firmware as a Service scope manageable?

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      35. What system do you use for gathering Firmware as a Service information?

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      36. What is the scope of the Firmware as a Service effort?

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      37. Has everyone on the team, including the team leaders, been properly trained?

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      38. Has the Firmware as a Service work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?

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      39. What are the rough order estimates on cost savings/opportunities that Firmware as a Service brings?

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      40. Are there different segments of customers?

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      41. What Firmware as a Service services do you require?

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      42. How was the ‘as is’ process map developed, reviewed, verified and validated?

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      43. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?

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      44. Have specific policy objectives been defined?

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      45. Have all basic functions of Firmware as a Service been defined?

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      46. Who approved the Firmware as a Service scope?

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      47. What is the scope of the Firmware as a Service work?

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      48. What is out of scope?

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      49. How and when will the baselines be defined?

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      50. Has a high-level ‘as is’ process map been completed, verified and validated?

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      51. How does the Firmware as a Service manager ensure against scope creep?

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      52. What are the tasks and definitions?

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      53. Has the direction changed at all during the course of Firmware as a Service? If so, when did it change and why?

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      54. How can the value of Firmware as a Service be defined?

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      55. Is Firmware as a Service linked to key stakeholder goals and objectives?

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      56. Has a project plan, Gantt chart, or similar been developed/completed?

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      57. What baselines are required to be defined and managed?

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      58. Do you have a Firmware as a Service success story or case study ready to tell and share?

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      59. What are (control) requirements for Firmware as a Service Information?

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      60. In what way can you redefine the criteria of choice clients have in your category in your favor?

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      61. Is there any additional Firmware as a Service definition of success?

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      62. Has a team charter been developed and communicated?

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      63. How do you manage scope?

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      64. Is there a critical path to deliver Firmware as a Service results?

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